This profile has been claimed by the business owner or representative.
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
AHS is great to deal with! They are friendly and informative and we couldn't be more pleased with how they handled our claim!!
Business response:
Hi Paul, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
Associate was thoughtful and related to our situation
Business response:
Thanks for sharing your positive feedback.
Timeliness, professionalism, successful resolution
Business response:
Hi Charlotte, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Cause they work with you when I had a emergency they was right on the service people call me ten minutes later
Business response:
Thanks for sharing your positive feedback.
Prompt service, professional affiliations, excellent results
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
I like that they showed up in the time they quoted, the worker was professional and the service was great. Thanks
Business response:
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
The repairs take took long and if the contractor reports to you that the problem is caused by me then you and the contractor is off the hook
I have had 2 claims in the past 3 years. Both times it was very easy to make a request for maintenance and scheduling a time for repairs fit into my schedule without a problem. The service companies were friendly and knowledgeable and very professional. Both times saved me from paying a large repair bill. AHS is the best choice I’ve made for my home and peace of mind.
Business response:
Hi Daniela, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
They do not use local company's . they repair many times before replacing, I am a realtor and I do recommend them to clients
Business response:
Thanks for sharing your experience. We are working diligently to improve the overall customer experience.
American Home Shield has a 4.8 star rating with 96,039 reviews.
American Home Shield is open now. It will close at 5:00 p.m.