American Sale Customer Service/ Pick-Up/ Warehouse

Roger W 

on BBB

4 years ago

********* was fantastic! She helped us with everything we needed, offered options we didn't consider or know about, and did not pressure us at all. We felt bad for taking all the time from her day, but she was happy to spend as much time as we needed with us. Cassy went so far as to rearrange displays, carrying furniture items around an over others, and combine items from various displays so we could see what we were visualizing.Various other staff were also helpful putting all of the furniture back in place after we were fi... read more

Jeff M 

on BBB

4 years ago

Great experience throughout the entire hot tub purchasing process. From the very beginning our salesperson - **** - was super helpful and never once engaged in high pressure sales. Quick turnaround for delivery and the delivery staff were also helpful and courteous. Finally, when some of the jets weren't working another sales person took the time to troubleshoot with me (turned out a simple fix was all that was needed). Would wholeheartedly recommend American Sale to anyone else in the market for a hot tub! 

SARAH J 

on BBB

4 years ago

Sales Person, very Professional and Friendly, one of the best. Excellent Product Quality. Product delivery and installation on time and done well.. Will do business with them again. 

Aniece C 

on BBB

4 years ago

Very pleased with the Entire Experience, beginning with the Sales person in the Store, the correspondence regarding delivery and installation date. The delivery and installer called before arrival was very pleasant and did a terrific job the day of install. Thank you 

Karen K 

on BBB

4 years ago

Our experience was great. We began our search for a new hot tub from American sales towards the end of 2021. *****, our sales representative, was knowledgeable, and helpful. We were able to plan the delivery of the hot tub when the weather was more cooperative. The crew that took the old hot tub away, and set up the new hot tub, was efficient and respectful. 

Alexander B 

on BBB

4 years ago

Excellent in store experience. Perfect install we are very happy 

Trevor M 

on BBB

4 years ago

Great sales reps, service, and just generally helpful. Had a great experience! 

William M 

on BBB

4 years ago

Right on time delivery. No problems at all. Polite driver. 

Ken S 

on BBB

4 years ago

Our recent trip to American Sales in *********** was a very great shopping experience. ***, our sales rep was so helpful trying to navigate through so many patio furniture options. Her knowledge of brands and sizes was very helpful in our search for the right size patio furniture. And her co worker ***** jumped in to research a question about a particular product. Delivery was exceptional, on time and quick. American Sales is our go to place for so things throughout the year.