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American Sale Customer Service/ Pick-Up/ Warehouse

5.0

About this business

For 60 years our family business has been helping customers have more fun at home. We help by picking out products that offer the most value based on our experience. We also help by making the purchase easy and we are always here to help answer questions. I invite you to join our 1 million strong customer family. We appreciate your business 

Location details

8407 185th St, Tinley Park, IL, 60487, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.01,891 reviews
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Erin G's profile image
Erin G 
2 years ago

Stopped by American Sale today to look for a lounge chair for our patio. They had a great selection. *** was so helpful! She was extremely knowledgeable & funny!! Will definitely go back & will ask for ***, she was WONDERFUL!!!! 

Business response:

Hello ****! Thank you for writing this great 5 star review! We're so glad you had a great experience at our store! We hope you visit us again soon! 

Sandy M's profile image
Sandy M 
2 years ago

The service was great. I dont know why there are so many complaints about the phones not being answered. Every time I called someone answered and addressed my concerns. I ordered some patio furniture and two of the chairs were defective. They quickly exchanged them without any problems. I would definitely recommend them to anyone. 

Business response:

Hello *****! Thank you for writing this great 5 star review! We're so glad you had a great experience at our store! We hope you visit us again soon! 

Tanya C's profile image
Tanya C 
2 years ago

My whole experience was great from my sales person at the store ***** she was very knowledgeable polite and patience.. she help me with ideas until I decided on which gazebo I wanted to order.. she has great customer service skills.. my delivery came as stated **** and another guy came put my gazebo together very quickly and was very professional. I am enjoying my gazebo this summer and I am very happy with my purchase. 

Business response:

Hi *****! Thank you for writing this great 5 star review! We're so glad you had a great experience at our store! We hope you visit us again soon! 

Joe C's profile image
Joe C 
2 years ago

Staff stayed later to help me with a purchase The salesman was honest, upfront and not pushy *** made eye contact, shook hands after the sale and handled himself professionally I would be definitely going back to this store *********************** made the experience worthwhile! 

Business response:

Hello ***! Thank you for writing this great 5 star review! We're so glad you had a great experience at our store! We hope you visit us again soon! 

Brice M's profile image
Brice M 
2 years ago

Your staff, *********, was knowledgeable, pleasant, and very helpful, without being pushy or trying to have ** buy more than what we needed. 

Business response:

Hi *****! Thank you for writing this great 5 star review! We're so glad you had a great experience at our store! We hope you visit us again soon! 

Helen S's profile image
Helen S 
2 years ago

Our salesperson *** was the best! The furniture came months ahead of date originally provided. It came well packaged and was easy to assemble. I love that it was made in *******. 

Business response:

*************! Thank you for writing this great 5 star review! We're so glad you had a great experience at our store! We hope you visit us again soon! 

Jeannine N's profile image
Jeannine N 
2 years ago

I had a very nice experience with American Sales for the purchase and delivery of patio furniture. Sales lady was knowledgeable and friendly, delivery was on time. There are a few scratches on the chairs but I can overlook those. 

Business response:

Hello ********! Thank you for writing this great 5 star review! We're so glad you had a great experience at our store! We hope you visit us again soon! If you have any concerns about your chairs, please feel free to reach out to our **************** at ************. Thank you! 

Thomas F's profile image
Thomas F 
2 years ago

he delivery and installation of our patio furniture was completed professionally, on the scheduled date and right on time! There was some minor damage to one of the tables on delivery. Upon contacting **************** the issue was quickly resolved. 

Business response:

Hi ******! Thank you for writing this great 5 star review! We're so glad you had a great experience at our store! We're glad we were able to resolve any issues quickly. We hope you visit us again soon! 

Chuck A's profile image
Chuck A 
2 years ago

The delivery and installation of our new hot tub cover was completed professionally and on the scheduled date and right on time! 

Business response:

Hi *****! Thank you for writing this great 5 star review! We're so glad you had a great experience at our store! We hope you visit us again soon! 

Frequently asked questions about American Sale Customer Service/ Pick-Up/ Warehouse

How is American Sale Customer Service/ Pick-Up/ Warehouse rated?

American Sale Customer Service/ Pick-Up/ Warehouse has a 5 star rating with 1,891 reviews. 

When is American Sale Customer Service/ Pick-Up/ Warehouse open?

American Sale Customer Service/ Pick-Up/ Warehouse is closed now. It will open at 10:00 a.m.