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American Sale Customer Service/ Pick-Up/ Warehouse

5.0

About this business

For 60 years our family business has been helping customers have more fun at home. We help by picking out products that offer the most value based on our experience. We also help by making the purchase easy and we are always here to help answer questions. I invite you to join our 1 million strong customer family. We appreciate your business 

Location details

8407 185th St, Tinley Park, IL, 60487, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.02,068 reviews
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Christopher T's profile image
Christopher T 
3 years ago

Great experience buying a play set with them. Very smooth and quick installation. The only thing holding me back from 5 stars is I was under the impression the leveler blocks were included. Not till install day for I find out they are extra. Other than that, great company! 

Business response:

Hello ***********. Thank you for this 4 star review! We're happy to see you had a good experience with us! Thank you for providing us with this feedback so that next time we can make sure to give you a 5 star visit! 

Roger W's profile image
Roger W 
3 years ago

********* was fantastic! She helped us with everything we needed, offered options we didn't consider or know about, and did not pressure us at all. We felt bad for taking all the time from her day, but she was happy to spend as much time as we needed with us. Cassy went so far as to rearrange displays, carrying furniture items around an over others, and combine items from various displays so we could see what we were visualizing.Various other staff were also helpful putting all of the furniture back in place after we were fi... read more

Business response:

Hello *****! Thank you for writing this great 5 star review! We're so glad you had a great experience at our store! We hope you visit us again soon! 

Jeff M's profile image
Jeff M 
3 years ago

Great experience throughout the entire hot tub purchasing process. From the very beginning our salesperson - **** - was super helpful and never once engaged in high pressure sales. Quick turnaround for delivery and the delivery staff were also helpful and courteous. Finally, when some of the jets weren't working another sales person took the time to troubleshoot with me (turned out a simple fix was all that was needed). Would wholeheartedly recommend American Sale to anyone else in the market for a hot tub! 

Business response:

Hi ****! Thank you for writing this great 5 star review! We're so glad you had a great experience at our store! We hope you visit us again soon! 

SARAH J's profile image
SARAH J 
3 years ago

Sales Person, very Professional and Friendly, one of the best. Excellent Product Quality. Product delivery and installation on time and done well.. Will do business with them again. 

Business response:

Hello *****! Thank you for writing this great 5 star review! We're so glad you had a great experience with us. We hope you visit us again soon! 

Aniece C's profile image
Aniece C 
3 years ago

Very pleased with the Entire Experience, beginning with the Sales person in the Store, the correspondence regarding delivery and installation date. The delivery and installer called before arrival was very pleasant and did a terrific job the day of install. Thank you 

Business response:

Hello Aniece! Thank you for writing this great 5 star review! We're so glad you had a great experience with us! We hope you visit us again soon! 

Karen K's profile image
Karen K 
3 years ago

Our experience was great. We began our search for a new hot tub from American sales towards the end of 2021. *****, our sales representative, was knowledgeable, and helpful. We were able to plan the delivery of the hot tub when the weather was more cooperative. The crew that took the old hot tub away, and set up the new hot tub, was efficient and respectful. 

Business response:

Hello *****! Thank you for writing this great 5 star review! We're so glad you had a great experience at our store! We hope you visit us again soon! 

Alexander B's profile image
Alexander B 
3 years ago

Excellent in store experience. Perfect install we are very happy 

Business response:

Hello ********** Thank you for writing this great 5 star review! We're so glad you had a great experience at our store! We hope you visit us again soon! 

Trevor M's profile image
Trevor M 
3 years ago

Great sales reps, service, and just generally helpful. Had a great experience! 

Business response:

Hello ******* Thank you for writing this great 5 star review! We're so glad you had a great experience at our store! We hope you visit us again soon! 

William M's profile image
William M 
3 years ago

Right on time delivery. No problems at all. Polite driver. 

Business response:

Hi *******! Thank you for writing this great 5 star review! We're so glad you had a great experience at our store! We hope you visit us again soon! 

Frequently asked questions about American Sale Customer Service/ Pick-Up/ Warehouse

How is American Sale Customer Service/ Pick-Up/ Warehouse rated?

American Sale Customer Service/ Pick-Up/ Warehouse has a 5 star rating with 2,068 reviews. 

When is American Sale Customer Service/ Pick-Up/ Warehouse open?

American Sale Customer Service/ Pick-Up/ Warehouse is closed now. It will open on Monday at 10:00 a.m.