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American Steel Carports Inc

4.4

About this business

ABOUT US More than twenty years ago, we installed our first carport. Thousands of buildings and millions of square feet later, our company and products are still standing strong. Our team is dedicated to serving you now and in the future. At American Steel Carports, we strongly believe in giving you a quality product at an affordable price. 

Location details

832 N East St, Kewanee, IL, 61443, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
4.4848 reviews
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Brady L's profile image
Brady L 
3 months ago

Do not use these people the installers left the roof with no screws. The walls do not go all the way up to the frame and there is a gap between the roof and walls. When I contacted them they took forever to get back with me I had to constantly call and text them they refused to come back and fix the problems I sent pictures and videos stay far away from this company 

Andrew R's profile image
Andrew R 
4 months ago

My experience went bad quickly. The first ********** were scheduled to come on Friday morning but they no called no showed. I called the main office and was told they should be there to start Friday afternoon. No one showed. Was told they would be there Saturday but same thing happened. They finally showed up on Sunday. They finished on Monday when I was at work. When I got home, I inspected the building, and found they had used old ***** screws and a piece of the siding had a huge ***** in the side. There were also over 100... read more

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sean m 
5 months ago

While the install crew was amazing, friendly and professional the ordering and contract process was lacking, after talking with 3rd party *** and getting the design I wanted the plant came back with more structural changes despite having all my info up front. That was fine I made my deposit and signed the contract with a balance due of ******. When scheduling the crew they said I owed ****** due (not on my contract) they said their math was off and kept sending circled areas on their contract despite being advised that amoun... read more

Joanna M's profile image
Joanna M 
5 months ago

Watch out for this company. If everything is smooth and easy they may be fine. But if they make any mistakes, no matter how obviously their fault, they will not make it right without legal action. When our roll up door failed we were told sorry, it was wind damage. But upon further inspection it because clear to us all (supported and proved through pictures) that the installers missed the crucial two screws at the bottom of the track. It was a faulty installation. They wouldnt even speak to us until we filed against them. 

Ed and Maria h's profile image
Ed and Maria h 
6 months ago

Got a pole barn from them for my truck today I went out won't go up or down its 1 years old my truck is stuck. in there couldn't go to work get truck.out got a hold of them 1 year warranty is done can't do nothing ,,,,will never recommend this company to any one *****there are people asking us about the company who did both of are pole barns will not recommend them to no one ... .. 

Charles R's profile image
Charles R 
8 months ago

We have been waiting and calling to get a permit completed since June *******. We make several calls per month and no one knows whats going on. Now phone numbers have been disconnected. Unable to contact the owner or anyone in upper management. The City said a permit was requested over 80 days ago and then the email sent was never responded to by American Steel. ****** tells he is going to find out what is going on and never calls back. Now his number is disconnected. I cant understand why we are being ignored. 

Kelly D's profile image
Kelly D 
10 months ago

I went into an Authorized Dealer of American Steel Carports and said 'I have a new SUV that I need under cover'. I'm not good with big measurements, so asked the Representative, "Whatever I need to cover the car", and " As long as my car is covered". I didn't know exactly what I needed, I just knew I wanted my new car under cover. I trusted him. He came up with 12' wide, 18' Long, 10' Tall. My Mistake, I trusted his judgement based on my need, while my car is sitting outside his window. I paid $3,000.00 in Excavation prepara... read more

Maryanne W's profile image
Maryanne W 
10 months ago

My salesperson was exemplary. He went above and beyond to help me. I would not recommend this company. The crew that came out was very amateurish at best. The walls were not square, they did not,initially, put an overhang on the building. I paid for two 3ftx10ft skylights and two 3x3 were installed. The crew said to call the company. Later on the same day (7PM) the crew came back, ripped off the front of the building and pushed it back six feet using now damaged sheet metal and leaving a 2gap between the roof and wall. I cal... read more

GHopkins's profile image
GHopkins 
11 months ago

Purchased a 30x40 garage with two 9x10 automating roll up doors costing around 25K dollars. Installation was managed by a sub-contract team from ********** which come to my residence the first week of July to erect the building but did not have all the parts to complete the building. I ordered an inner wall at an additional cost of 2K, the team installed that but did not put up the back wall of the building. This would require them to make a second trip back to *********** addition, the motors they had were not for my doors,... read more

Frequently asked questions about American Steel Carports Inc

How is American Steel Carports Inc rated?

American Steel Carports Inc has a 4.4 star rating with 848 reviews. 

When is American Steel Carports Inc open?

American Steel Carports Inc is open now. It will close at 5:00 p.m.