American Steel Carports Inc

Ken F 

on BBB

a year ago

Be careful when working with this company they will rip you off scam you and take your money just don't do business with them 

Jioio Z 

on BBB

a year ago

This company put me through the wringer. About a week after installation it rained and the garage leaked. It was installed in January. I just got it fixed this month of April. It hasnt rained yet so not sure if it is repaired. Because it took so long to get any response from the company I had to call my bank and dispute the charges. It wasnt until after that they contacted me and said that they were sending someone out to repair it as a courtesy to me . Since they came to repair it I havent had any rain. I got a call from th... read more

Mary L. 

on BBB

a year ago

Absolutely no communication at all initiated by them or between them and the sales partner. I had to call all the time, apparently I became a nuisance, so they blew me off. Buyer beware, the whole company takes a 2 1/2 week vacation during Christmas and New Years. No communication about that. The permit paperwork was mishandled twice at which point I cancelled my order. They really didnt seem to care either. No apologies, or anything to keep a paying customer happy. I would NOT recommend this company. 

Eddy S 

on BBB

a year ago

Gave down payment of $ ***** in March 2023 they promised to build in 3 weeksconstant lies from their salesman every week until November when I wanted to cancel they told me that I would loose my down payment if I did. Finally built it in NOVEMBER ..salesman promised a 10% discount and extra things (his words) for being late more lies.. carport not built as we agreed ????. Need another building built on my property but never again with this irresponsible company 

Clarence B 

on BBB

a year ago

Overall, they did a decent job communicating, and working with me on my carport design, which went well, and the installers and finished product turned out great, which was fortunate, because after installation , the company basically vanished and totally failed to return my emails or voice messages afterwords, in relation to a few questions, and upgrade to the carport, as I decided to add some additional side panels, and apparently it wasnt worth their time, so they basically ghosted me , which is why my review is only 2 st... read more

Gary M 

on BBB

a year ago

Total lack of communication. Over 12 weeks without a schedule....then I canceled the order which evidently got their attention because they found a slot a couple days later. I would recommend going elsewhere. The final product was good but the process was horrible. 

David H 

on BBB

a year ago

Very bad experience from the start to end. I would not recommend this company 

Dave L. 

on BBB

a year ago

My Building was started on Wednesday October 24th, from there the frame was placed on the pad with good results. From there the side panels were installed with gaps from the end of the panel to the concrete ridge. Specifications call for the pad ridge so the panels would close the opening and not allow entry from the outside. Many panels have gaps and light enters from these areas. What is the purpose of the pad ridge if the installer is not careful to allow the panel to flush to the end of the ridge. Believe the design is s... read more

Reginald R 

on BBB

a year ago

Great product. TERRIBLE service! I paid for my carport in full when I placed my order. It took almost 4 months to get it installed. I have NEVER called them and had them answer the phone. Half the time I didnt get a call back. TERRIBLE communication. I chose them because it is called AMERICAN steel carports. On 2 of my uprights it is clearly stamped made in *****. When my carport was damaged by a person hitting it with their car I paid in full up front for the repairs. It has been a month. They set my appointment and didnt s... read more