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AmeriGas Propane

1.2

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Location details

1316 Northeast Lombard Pl, Portland, OR, 97211, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.21,153 reviews
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Anonymous 
a year ago

Worst company to deal with! Please go with another company if you have the chance. We just bought a property 2 months ago now and have been inaccurately billed twice. They blame it on a leak but there is no leak. I have checked the gauge myself and its barely going down considering the house is empty. When Im being charged for 2 fills at almost $800. Its virtually impossible to get someone helpful on the phone that speak clear English. Got to the manager and they dont even speak clear English. DO NOT USE THIS COMPANY!! 

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Anonymous 
a year ago

I am a propane customer of ********************** and we own two homes. So the service address is different than the billing address. MY auto-bill pay failed one month because we had moved and the billing address no longer matched my credit card. I tried to fix this but the Amerigas self-serve website is a mess and I am unable to change my billing address. I tried to do this by phone -- took forever and the *** could not figure out how to change it either. I have sent three email messages asking them to change the billing ad... read more

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Anonymous 
a year ago

Major rip off company charging $400.00 to take back 30lb propane tank plus numerous other bogus charges which we already paid...tried to talk to supervisor never available now charging me late fees.Told them we are seniors citizens and cannot afford their rates charge every year if dont fill tank twice decided we cant do it. but to charge $400 for basically nothing taking their tank back? Just cant justify that don't have $400 for nothing... 

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Anonymous 
a year ago

I was told they would send someone out to deliver gas and provide a routine leak check on Nov *****. Someone surprise showed up Nov 22nd to deliver gas, but no one did a leak check. Then by Nov 29, I called to say no one had come out yet for the leak check. So they sent someone out that day. He did the leak check, but then said I needed a new pilot light since mine was bent and not working. He said "years ago I could just order the part and deliver it in a week. But now it's just too much hassle and I don't recommend Ameriga... read more

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Anonymous 
a year ago

Over priced. Insane late fee's. Every time I called I was on hold for at least an hour (except when it came to payments go figure) took FOREVER to get propane. 

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Anonymous 
a year ago

Amerigas is the worst company ever!!! They never (and I mean never) deliver when promised and consistently reschedule over and over again. Their customer service is the worst that I have ever dealt with, and their propane is the most expensive out there. Amerigas should not even be in business. Do yourself a favor and use ****************** or some other provider. Amerigas is the worst of the worst!!!! I wish that I could give them no stars but I am not sure that the review would post. That is probably the only reason that t... read more

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Anonymous 
a year ago

Amerigas sent a card with special price for tank owners. I tried to order my delivery numerous times but their online website doesnt operate properly and I would become so frustrated, I would sign off, without getting the order placed. On the last day of the promo, after two calls and extremely long wait time, I was able to speak with a representative. Her English was very broken and I couldnt understand her answers to my questions. There was an enormous amount of loud talking and laughter in the background, which interfered... read more

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Anonymous 
a year ago

Terrible customer service. Terrible communication. Stay away at all cost. 

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Anonymous 
a year ago

I have phone records to AmeriGas Five (5) different times requesting the pickup of a tank that I no longer use. I requested every time to notify me that they will be arriving, and I would be available. These calls started 9-25-2024, 10-29,2024, 11-12-2024, 11-14-2024, and finally on 11-18-2024. No phone calls @ any time. On 11-12-2024 they arrived as I was pulling into my driveway. The fellow in the truck passed me and went on his way. I checked my yard as I say where the grass was smashed down and I discovered that the tank... read more

Frequently asked questions about AmeriGas Propane

How is AmeriGas Propane rated?

AmeriGas Propane has a 1.2 star rating with 1,153 reviews. 

When is AmeriGas Propane open?

AmeriGas Propane is closed now. It will open on Monday at 9:00 a.m.