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AmeriGas Propane
- Propane
- Portland, OR
About this business
Location details
1316 Northeast Lombard Pl, Portland, OR, 97211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been a customer of Amerigas since 2000. I never has a problem until they off shored their customer service department. Now customer service is horrible and there are no local reps that you can speak to. I have been trying to get a delivery since 1/4/24. I have called numerous times and have been told that it would be delivered within 24 hours. It has not happened yet and I am at 27 % and it is cold in my state. I cannot get an accurate delivery date and have even been told that I would get a delivery before I run out.... read more
They have let me run out of propane for 4 straight years every January and usually on the coldest day. Number 5 was last night 1/21/2024. Claim their digital platform on their app here in VT. was not functioning - so why didn’t someone call?? % read 39 but ZERO on tanks. Am on Auto delivery and have a unique situation in my living space with pipes to my upstairs apt. in the ceiling of the garage below. Have to have heat so the pipes don’t burst. New car in garage too!! Delivery driver also hit side of my place last March 3/1... read more
This is now going on 4 separate occasions Amerigas has guaranteed a scheduled delivery date when my tank was less than 10% and never showed. I placed a will call order when the tank was at 30% (as the website recommends). I was given a SCHEDULED delivery date for two days after my inital call. It is now 2 weeks later, still no delivery. Each day I have called, just for them to guarantee a delivery the next day and still no show! I have been rationing propane the last 2 weeks to keep my family from freezing. We are at 12%, th... read more
I was charged double the going rate for a fill in November 2023. When i called the local number to ask why i was directed to someone in another country who can't speak good English and was no help in resolving my problem. They went on to say I had signed a contract to lock in a price. I did not sign anything or agree to this and we don't even have a local office near us. I called other local propane companies to get the going rate and found out these charges were more than double the going fill rate. I decided to switch comp... read more
If I could zero stars I would. I have been a custom for 10+ years with Amerigas. The last 2 years (ever since they got rid of all my local branches) I get charged for “not filling my tank enough” an it’s also been the second year in a row that I scheduled a January delivery, received a delivery date and they have not shown up. I live in Michigan, scheduled my delivery while my tank was at 30% and we have recently had -25 days today was my delivery date 1-22-24 and I’m now at 15% propane with more cold weather on the way and ... read more
AmeriGas is the biggest fraudster gas company I have ever seen. We have been without gas for 3 days now. Paid the expedited fee, for no reason because it has still been 3 days. Have been made multiple promises to come fill it and then no one shows after I miss an entire day of work for no reason. I cannot wait for them to come fill this tank and I cancel my service. Tiger fuel has offered to buy the tank from them and take over all future fillings. AmeriGas you should be ashamed of the customer service, lack of techs to deli... read more
This company is complete trash and I am canceling my service with AmeriGas. I paid for gas to be delivered to my property on October 5, 2023. When full, the gas lasts one year for my home. I was charged $365.29. The gas lasted less than 90 days. It should also be noted that the delivery driver on Oct 5 did not leave an invoice. Further, it should be known that my last invoice dated Sept 30, 2022, the gas lasted over a year. So, I know I was not delivered the full amount of gas I paid for. This company is notorious with not d... read more
I placed an order for delivery on the 6th if January 2024. They billed me.and it has been paid in full. I still have not received the promised delivery. This delivery is to keep the heat going in my elderly fathers house. This is his only heat source and he is at 5%. I have called everyday to check on the order and for a week they keep promising that it is in urgent emergency status and will be delivered the next day. I am Active Duty military and stationed overseas. My father has nowhere else to go since I don't live in the... read more
Ordered gas and was promised delivery yesterday 4 different times I called. No delivery and now I an out of fuel in frigid temps. Can't get a local person when calling the number. Company has out sourced all communications. I have been a customer for 20 plus years. I will be looking for a new company!
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.2 star rating with 1,157 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open tomorrow at 9:00 a.m.