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AmeriGas Propane
- Propane
- Portland, OR
About this business
Location details
1316 Northeast Lombard Pl, Portland, OR, 97211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
On Monday January 15, 2024 I woke to a cold home, with my furnace blowing cold air. After several calls to Amerigas, a friend stopped and determined that the regulator (Amerigas's equipment that I rent) was frozen. There has never been a lid on that propane tank to protect it from the elements. This friend used a hair dryer to thaw out the regulator and had to return the next day to thaw the regulator again. I am a single mother of 4 children, and am appalled that to this day Thursday January18, 2024 no contact from Amerigas... read more
If I could give less than 1 star I would. Called four times in one week and still no gas. Each call takes at least 20-25 minutes. Extremely frustrating.
If I could give negative stars I would. We were customers of this crooked company for a miserable 4 years, I couldn’t wait to sell our house just to never deal with them again. We sold our house in October and received an invoice we would be getting $800+ refunded for closing our account. They spelled our name wrong!! So we called to have them correct the spelling on the check. We have waited 3 months and they have still not corrected or sent out a new check, and now randomly they’re saying I’m not an authorized account hold... read more
I have waited for three days now, and still no propane. The coldest weather of the year is upon us, and my house is 51 degrees and has no hot water. I was supposed to have gas by the end of today. What does that mean? Their office closes at 4:30 pm, and no one answers the phone all day. It is 5:30 pm now. I have three sick kids and some small pets. At least AmeriGas could answer their phones or call customers they can't get to in a day. My electric bill will be sky-high because of this situation due to so many space heaters.... read more
We did not choose Amerigas but instead purchased a home with a leased Amerigas propane tank to fuel a few appliances in the home such as water heater and emergency heat. We ran out of propane during a -10 degree winter storm and placed an emergency delivery, promised delivery within 24 hours. Prepaid for the delivery including leak check fee since the tank was $600. When the delivery did not arrive as promised, my husband went to the local office only to find out it is closed for customer service and has been for 5 years. He... read more
AmeriGas is a joke. 800 number will not help resolve your issue. They will not contact local offices for help. I have been out of propane for 5 days in freezing weather and no on can confirm delivery. If I want 24 hour service I have to pay $300 more dollars but still may not get delivery? This company is a joke and doesn’t even care about their customers. They need to be shut down or at the very least investigated because they are putting people’s lives at risk.
Worst company. I ordered first fill as the price was low. After a week they sent delivery but the driver realized at the last minute(literally before entering my drive way) that there need to be inspection to be done first before delivery and he cant do inspection so no delivery. I have been pushing them to expedite delivery but they dont care but introduce more delays. Their department coordination is really bad and no customer service. I waited on the phone for 30 mins but no one picked and I had to drop. Even live chat ta... read more
Still waiting on delivery. It is 4 days past their estimate. I can’t find a way to contact them anywhere unless I want to talk to someone in Asia. I am actually wondering now if I will even see it.
I orderd gas on 1/4 still not delivered tank is empty it is 28° and supposed to get colder. Awful
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.2 star rating with 1,157 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open tomorrow at 9:00 a.m.