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AmeriGas Propane

1.0

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Location details

8356 Meetze Rd, Warrenton, VA, 20187, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.01,077 reviews
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Daniel E's profile image
Daniel E 
7 months ago

My home was flooded. The tank I rent from them was washed off the foundation about 3 yards. The regulator is now bad on the tank which they are responsible for. The gas leaked out as well. An employee has been to my house twice charged me ******************************************************************************* 400 dollars to replace the regulator plus another 119 then charge me to move the tank plus 119 then charge me 119 to bring the gas to fill it back up. They have no sympathy for their customers in a time of need.... read more

Barry K's profile image
Barry K 
7 months ago

I opened a new account. They came to fill tank and overfilled it. Said they didnt realize it was already full. Came to replace the tank and left me with 10%. They told me I would get credit for the old tank. Didnt hear anything for weeks. Got a bill for $82 for the gas they put in old tank. Finally discovered, I dont get any credit and since I opened a new account, I would have to pay $420 to remove tank plus $150 early cancel fee! No matter what, I would have to pay the $420 eventually to have the tank removed!! Definitely ... read more

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Jason S 
7 months ago

*********** is horrible-gas was shut off last year as it froze and we nearly had pipes ********** a contractor cut line and they have locked all gas meters in neighborhood, never got a call about it just from the *** FB page.They want to charge a $229 bill to send someone out to connect service and light the pilot and will "refund" our account later 

Cassie C's profile image
Cassie C 
7 months ago

Horrific and illegal business practices. They do not own our tanks yet sent us to collections for tank rental fees, despite spending over $3,000 with them annually for over ten years. . The collection company ceased collection action once Amerigas was unable to provide a lease agreement. 

Kathleen H's profile image
Kathleen H 
7 months ago

I keep receiving an incorrect bill for over $400.00 on a property that was sold over 2 years ago for services that happened in the last 12 months. They're billing the wrong person. I explained that I closed the account and the bill should be sent to the new home owner. They have not fixed the problem still after 3 phone calls = 3 hours. Very Disgruntled -******** 

George H's profile image
George H 
7 months ago

I have been with the previous company and they they merged and It was ********* I been with them since 1988. I was told in 2023 that if I stay with the company they will give me 2024 and 2025 free tank rental. Guess what I have a bill 6/25 for #***,00. And they continue to add late charges while I get and answer what to do. I also asked them for my original contract and to email it to me and who signed it and their supervisor happened to be ********. instead of Africa or ***** said we do not have that information. She said i... read more

Joshua I's profile image
Joshua I 
7 months ago

I recently realized that my privately owned propane tank had a leak and was completely empty. I normally have auto-delivery of propane so I called in to tell them not to deliver propane to my house. Amerigas insisted on sending someone right away to my house and sent a local driver out to check out the tank. He confirmed the tank was empty and likely had a leak. He proceeded to put propane in the tank to "check" the leak, he stated it would be a couple of gallons. The leak was verified and the tank was flagged for non-use. A... read more

John J's profile image
John J 
7 months ago

Amerigas is not trustworthy, customer conscience and excels at bad faith business practices. All customer service calls go offshore followed by a usual hold of at least 30 minutes. (My experience) outrageous charges and robbery without a gun when you cancel service. I am 2 miles from their local facility and had their tank drained and positioned for easy pickup. 30 minutes and the pickup was complete. Now I receive a bill for $419.98 for picking up THEIR equipment! No notice, no explanation just a bill. I have written them t... read more

Keri J's profile image
Keri J 
7 months ago

After many unproductive conversations and 2 attempts to purchase tank, we've been denied. -Lease charge increased by 12% over past two years. -Amerigas prices for filling the tank are markedly higher than local market.-Amerigas frequently adds new fees. Amerigas can impose at their discretion.-Amerigas entered our property without notice to install a tank monitor, permitted by contract. We are responsible for ensuring safe & unimpeded access, including keeping entry gates unlocked and clearing hazards. **************** view,... read more

Frequently asked questions about AmeriGas Propane

How is AmeriGas Propane rated?

AmeriGas Propane has a 1 star rating with 1,077 reviews. 

When is AmeriGas Propane open?

AmeriGas Propane is closed now. It will open tomorrow at 9:00 a.m.