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4117 Terminal Dr, McFarland, WI, 53558, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am refiling this review because I never received a verification email for the first review. I would recommend a negative star review, but 1 is the lowest I can go. I have been trying to close my account with AmeriGas for over a month now and all of my queries about the cost of the thank have been ignored. Because I no longer need propane and my tank is underground, the best course of action is to leave the tank and have me purchase it; however, I have been told I am being charged $4500. When initially contacted on 22 May 2... read more
Awful service take you money every way they can. Would rather have a propane tank roll down a hill. Than not charge their customer to look at the tank. Should be a 0 star unbelievable company.
Gas leak - strong gas smell in house all of a sudden. Called Amerigas emergency and they did send out someone (3 hours later after I had to make a 2nd call). At this point it was after 11:00 pm. Technician locked off propane tank so we could go back in house but didnt have the correct equipment to find the leak. Said company would send someone next day. When I didnt hear from company in the morning, I called. Got shuffled thru India call center. Assured me that someone was coming out today. By 3:00 I had to call again - same... read more
First and foremost, if I could leave a rating less than one star I would.We were Amerigas customers approximately two years ago. We decided to switch companies due to the cost of their propane.I called the customer service number to have the account closed and to have someone to schedule to pick up their tank.Needless to say, no one has collected the tank after all this time. I have called several times ********, today I decided to call again. I spoke with a ***, who informed me that the account was not closed but still acti... read more
If you love prices that are double a local supplier, customer "service" by non-English speakers in ***** and draconian contract terms, this is your company! I inherited them when I bought a house two years ago and should have done due diligence. My bad. After I started paying attention and discovered their prices were DOUBLE a local supplier, I called to cancel. There is a $150 cancellation fee and they wanted to charge me $568 for tank pick up. I pointed out that paragraph 6 in my contract species $149.95 for tank pickup. S... read more
This company charges fees that are unnecessary and bogus. I closed business w with them and was charged exorbitant fees for removal of tanks I had 4 two at house and two at garage with an apt $299 pick up fee twice because apt had different address but was literally the same driveway 2 on left and 2 on right. A fee for calling to have tanks picked up $199 and a delivery fee for all deliveries for the year $418)
So I've noticed the pattern that if you're on automatic fill and there's 5 weeks in a month they're going to come and force a delivery no matter how full your tank is ,trying to get that extra paycheck out of your hand. Now they got some a**** calling me, after they've put me in a blind, stole my summer and child's graduation and I still owe money. They came and delivered when I still owed money. Now they're trying to strong arm me,,ha
Worst customer service I have experienced since the local office closed and they outsourced these services to you know where. I had a delivery made in February of 2025, and as of April of this same year, my tank shows 15% remaining fuel. I schedule 1 delivery per year, typically in January or February, we do not use very much propane as the majority of the house runs on an electric water heater, gas is only for a few appliances. When I noticed the tank was so low, I called and they sent a tech out to perform a leak test. No ... read more
How do I file multiple formal complaints.1 Our account was never set up properly 2 After figuring this out, we chatted and ordered mpre propane. Afterwards, not only did our break but we got our propane delivery BUT THE GUY VLAIMED WE WEREN'T HOME AND LOCKED THE ********** WE CHATTED AND VALLED MULTIPLE TIME WITH NO RETURN PHONE CALL OR FIX ON THE ACCOUNT.I have VIDEO PROOF THAT THE GUY DIDNT RUNG THE DOORBELL EVEN THOUGH THERE WAS A TRUCK THERE 4) THEY WERE SUPPOSED TO COME AND FIX IT, CALL TO ADDRESS THESE ISSUES AND WE GO... read more
AmeriGas Propane has a 1.1 star rating with 1,089 reviews.
AmeriGas Propane is closed now. It will open tomorrow at 9:00 a.m.