Animal Emergency and Specialty Hospital of Grand Rapids

Pete Betzinger 

on Facebook

2 years ago

Had our dog there for over 5 hours, gave her an IV of fluids and a shot for nausea, said she seems okay. 380.00$ later and had to go to a different vet to determine the problem today. I felt like I was taken advantage of. ☹️ 

Daniel Wainright 

on Facebook

3 years ago

I do not recommend this hospital and will never come back. I came here on May 28, 2022 due to my cat, Nova, who was 4, wasn’t eating and was breathing hard. They determined that she had an infection in her chest and that they recommended putting chest tubes in to help drain the infection as well as administer antibiotics. If it wasn’t bad enough when they were doing their procedure they accidentally punctured one of her lungs, causing air to get in her blood stream and causing her to code 3 times over night and killing he... read more

Desiree Mmuriithi 

on Facebook

3 years ago

Horrible service. Had my dog 6 hours. No water no pain meds as I instructed. No updates after 4 hours I had to call them. Didn’t even know the tech name she continued to ask me If I was sure do to cost. I said make him better cost is not an issue. No meds given. They locked him in a kettle for 6 hours. And no service accept war cleaning done. 

Bu S Ka 

on Facebook

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Tami Borucki 

on Facebook

3 years ago

Never again! $550 to see if my precious dog still has an ear infection. Oh wait… you never swabbed her ear. But you did extra blood work and X-rays without my consent. Then tell me there was a lack of communication between front office help and the vet. 

Debra Young 

on Facebook

3 years ago

Very overwhelming!!! The cost was outrageous and hurt us deeply financially and practically took everything in our care credit account. We were told that he had a blockage. His vet gave him barium and it went all the way through his system showing absolutely NO blockage! I don't know why he wasn't given this at your facility!? 🤨 He only received fluids and pain meds. For $2,000 !!! I'm so outraged at the cost. I feel like it's highway robbery!!! It's a shame to kick people when they're down and desperate and no hope. You sh... read more

Tammy Starkweather 

on Facebook

3 years ago

Took my fur baby there with a suspected bladder infection. I expected a three or 4 hour wait for diagnosis and treatment, but not Ten!! We were already worried enough but after the fifth, sixth and seventh hour with no update or news of any kind our worry was compounded. We hope to never need to be forced to use their services again as they were the only place open. 

Navaeh Myers 

on Facebook

3 years ago

I got to the Animal Emergency hospital around 5am with my dog whom had just been attacked, his eyeball was hanging out of the socket and he was in excruciating pain! They made it sound like he was going to get surgery right away, they informed me his surgery wouldn’t be finished until late afternoon so I should go home and get some sleep. It wasn’t until 8am when they called me and said he was going to lose his eye and that he needed surgery then they proceeded to tell me they needed $1,200 deposit in order to even start the... read more

Kristina Kay Spurbeck 

on Facebook

3 years ago

WILL NOT WORK WITH YOU IF YOU DO NOT HAVE FULL PAYMENT IN HAND!!! YOUR ANIMAL WILL DIE!!! DO NOT BRING YOUR BABIES HERE!!!