Anytime Fitness Duluth

Desiree J 

on BBB

10 months ago

Ive been trying to cancel my Anytime Fitness membership at the *******, ** location since February 2025, due to a cross-country move to *******. I reached out via text and email and notified the gym before any balance was due. Ive been in ongoing communication with ********* who acknowledged my situation and attempted to call me, but only during work hourswhich I repeatedly explained Im unavailable during.Despite my proactive communication and genuine attempts to resolve this, I was told cancellation could only be done via p... read more

Rhona Y 

on BBB

a year ago

Upper Mangement/Owners of ALL sparks nv gyms need to leave and sell! No Acknowledgement getting equiptment fixed, Putting up tvs and more ! I m a dedicated member of this gym for over 25 years disappointing to see how Mngt and owners have neglected both members and staff, as well as not honoring the agreement that states fees will never be raised as long as you remain a member at Anytime Fitness and overpriced! Disinfectant wipes are not provided and the spray bottles used to have a questionable contents (smelling like Winde... read more

Corrine F 

on BBB

a year ago

Impossible to ************ calls emails talking to people.The only way to stop payment is to stop the bank from paying them. 

Lidia L 

on BBB

a year ago

They scam employees & treat them like c*** . Very horrible company to work for . 

Sarah R 

on BBB

a year ago

They are a horrible company, they make up stuff when you want to cancel! They said that I have to give a 30 day notice in order to cancel however I went back to the original contract and it does not say that then they said that theyre not gonna honor my request to cancel so other words are saying that theyre going to continue to charge me every month even though I requested to cancel for two months now and have the proof to back it up. Do not sign up with this gym, horrible gym and its small. The machines are always over occ... read more

Marie J 

on BBB

a year ago

DO NOT JOIN THIS GYM! You will never be able to cancel your membership. They will continue to charge your credit card even after you cancel your membership and turn in your key fob. If you complain to corporate, they say there is nothing they can do and you have to talk to your local manager. The local manager will do nothing. When you cancel your credit card to stop the charges, they will turn you over to collections and destroy your credit. Hiring a lawyer to fight them will cost a fortune. This is a NIGHTMARE! 

Tatiana R 

on BBB

a year ago

I had an issue as I signed up for an 18 month period, when I received the contract with the total I was to pay in 18 months and I called to ask about the specific charges as the amount seemed very high to me, I wanted some clarification. I also asked about the cancellation policy but never said I wanted to cancel. Also, the representative told me I had to go to the gym to activate or cancel the membership and that I had 7 days to cancel. I showed up the next day at the gym to activate the membership and use the gym but was t... read more

Arianne N 

on BBB

a year ago

I'd give them 0 stars if I could. I'm disabled and wanted to sign up for our Local Anytime Fitness. Got signed up, half a year later due to disability I began having issues getting into the gym. I understand I signed a one year contract, but wrote them a letter and mailed it to the establishment asking to terminate my contract early. Never heard back from them and accepted it. Then it came time to auto renew my membership and I contacted them three separate times through three separate methods to not auto renew my contract. ... read more

Stephen W 

on BBB

a year ago

The corporate model is awful. All they do is collect money and do not enforce safety standards on their franchisees. I spoke with the owner of the location where I have been frequenting recently. I discussed with him how a member was not securing plates on a barbell with collars when there were plenty available to do so. I told the owner that this is unsafe behavior by a member and increases the chance of injury to other members, as the plates could fall off and roll and hit or drop onto other members. The owner told me it w... read more