Apache Junction Health Center

Amy C. 

on Yelp

4 years ago

My main issue with this facility was the difficulty my family and I had communicating and getting help from the staff about our loved one's care. I'd call administration, the front desk and the nursing director and the lines would just ring. No voicemail. When I said I wanted to talk to someone about his medical care, they were going to transfer me to a social worker. What? I found out from the front desk the nursing director wasn't in the facility that day (and no voicemail on!) When it was time to transfer our loved one t... read more

Tamara E. 

on Yelp

4 years ago

The Physical therapists were excellent. As was the Case Manager. The nighttime floor nurses, however, messed with my mother's pain medication, and did not give it on time. (She was in this facility recovering from complications of surgery.) when the daytime nurse pulled the same stunt, I removed her from the facility. Better to recover at home with home health than to remain in a facility that does not provide the standard of care, and causes her to suffer more and, thereby, impedes her recovery. 

Reatha S. 

on Yelp

4 years ago

My elderly Mom was transferred to this facility from a hospital. After we got her settled, we went home feeling she was safe for the night, it was around 10pm. The next day we found my Mom bloody, bruised and totally confused! We asked what happened, they told us she fell and they took her to E4 around 11pm last night. Not one person in our family was notified. There was my Mother laying in bed, bloody, bruised and totally confused. We could not get her out of that hell hole fast enough. Do not allow,your loved ones a... read more

Gary19411103 S. 

on Yelp

4 years ago

My sister was discharged from Banner Heart Hospital to AJHC two days ago, so I cannot yet comment on the care she is receiving but their visitation policy is tyrannical: maximum of two visitors per day and they must make an advance appointment the day before the visit. The staff who schedule these appointments can be very rude and inflexible. This is her home now and for the foreseeable future. She should not have to endure this isolation and I will be looking for another facility with more humane policies. 

Laurel M. 

on Yelp

5 years ago

My Father broke his hip and went to Apache Junction Health Center for Rehab after surgery. The staff was non-attentive, left him in places without his walker so he couldn't move. Did not check on him regularly, so often his bed was wet. He developed heel bedsores and buttock bedsores all due to poor nursing care. Also due to poor management of safety measures, he contracted COVID and died. DO NOT USE THIS FACILITY. YOUR LOVED ONES WILL DIE.. 

Pattie L. 

on Yelp

5 years ago

My mom was sent here after release from Banner Baywood Absolutely awful care. We had to contact Case Managers about her care. They shared nothing with us. The receptionist was rude every time we dropped off clothes and cards for her. They would let her lie in her feces for hours I would have to call the nurses station to go take care of her They gave her 15-20 minutes of therapy a day. My mom was painting and moving 4x8 sheets of plywood 2 days before her fall. She had luncheons for neighbors and they let her lay around... read more

Inga L. 

on Yelp

6 years ago

My mom stayed in Apache Junction Health Care Center for respite care for 5 nights in July of 2019. When she arrived she was able to walk all the way to her room by herself (with the walker and oxygen tank). My mom doesn't have Dementia or any memory problems (in fact, she was an engineer with masters degree), but she is 90 years old and doesn't speak English fluently. She is also very shy and doesn't like to bother other people. During her stay I called her on the phone every night and she started complaining of shortness of... read more

Are M. 

on Yelp

11 years ago

Dad had to stay here for a short recovery & a couple individuals spoiled the experience with their bad attitude. For example, Tina Marie, a physical therapist, wouldn't even greet him when coming in... She would go directly to the wall and do paperwork on it with her back to us, and when dad stood up to go do his PT, her response once was, "If he falls, that's on you." This isn't the type of curt language used by all the staff, but there are a few individuals that need to be pulled aside for a course on how we greet and trea... read more