Apache Junction Health Center

Doug T. 

on Yelp

3 years ago

This really didn't start well. They were the only people able to take my wife and provide transportation to and from dialysis and rehabilitation, so we were stuck. The only part of her stay that was efficient was the transportation system. The hospital social worker contacted several care facilities, but this was the only one that could supply transportation to Dialysis 3 days a week at 5 AM. The facility proper is set up like a 1960-1970 type care facility, very minimalistic and sterile like a hospital room. The visi... read more

Wayne B. 

on Yelp

4 years ago

poor service!! they yelled at my mom after she pissed in bed,she would wait 1to2 hours for nurse to come to her room,,she would tell,scream for someone to come to room and no one would come....they have one or two staff at night for the whole place....I was there at 8pm visiting my mom and she kept hitting nurse button and no response,,,I went to nurse station desk waited for 20mins standing there no one ever came,,I started yelling hello hello still no one ever came!!! Wayne benda 

Janie S. 

on Yelp

4 years ago

I nick named this place the "hell hole" and that was being kind. We had to BITE our tongue there for fear of them making my moms stay even worse than it was. If a hospital says they are sending your loved one here, PLEASE DO NOT let them. One night when they didn't take my mom her pain med after 2 requests and over an hour later, my mom called my sister, who called the nurses station, the nurse finally went in and scolded my mom for calling a family member. My mom would ring her bell to go to the bathroom, an hour wait ... read more

Jazmin D. 

on Yelp

4 years ago

This facility is a JOKE! A majority of the staff is also a joke, they neglect the patients and sit around on their phones at the nurses station ALL the time. A lot of the staff needs an attitude adjustment. Every time my relative needed something, it took at least 10 minutes to get ANY assistance. I would stand out in the hallway waiting for a nurse when they wouldn't answer the call button. No one would acknowledge me. If they ignore the patients when they have visitors, how are they treating the patients when visitation is... read more

S P. 

on Yelp

4 years ago

My Dad was sent there from the hospital after a serious stroke, and no more medical care was available. This place was severely understaffed and he did not get enough attention. A few people seemed to care, but most were pretty cold. It was a depressing place and the food was so awful looking. It's probably an OK place if you have a non life threatening issue where you need a little nursing care and PT (the PT department seemed OK). This was not the case for my Dad. After a week, we decided to bring him home on Hospice,... read more

Amy C. 

on Yelp

4 years ago

My main issue with this facility was the difficulty my family and I had communicating and getting help from the staff about our loved one's care. I'd call administration, the front desk and the nursing director and the lines would just ring. No voicemail. When I said I wanted to talk to someone about his medical care, they were going to transfer me to a social worker. What? I found out from the front desk the nursing director wasn't in the facility that day (and no voicemail on!) When it was time to transfer our loved one t... read more

Tamara E. 

on Yelp

4 years ago

The Physical therapists were excellent. As was the Case Manager. The nighttime floor nurses, however, messed with my mother's pain medication, and did not give it on time. (She was in this facility recovering from complications of surgery.) when the daytime nurse pulled the same stunt, I removed her from the facility. Better to recover at home with home health than to remain in a facility that does not provide the standard of care, and causes her to suffer more and, thereby, impedes her recovery. 

Reatha S. 

on Yelp

5 years ago

My elderly Mom was transferred to this facility from a hospital. After we got her settled, we went home feeling she was safe for the night, it was around 10pm. The next day we found my Mom bloody, bruised and totally confused! We asked what happened, they told us she fell and they took her to E4 around 11pm last night. Not one person in our family was notified. There was my Mother laying in bed, bloody, bruised and totally confused. We could not get her out of that hell hole fast enough. Do not allow,your loved ones a... read more

Gary19411103 S. 

on Yelp

5 years ago

My sister was discharged from Banner Heart Hospital to AJHC two days ago, so I cannot yet comment on the care she is receiving but their visitation policy is tyrannical: maximum of two visitors per day and they must make an advance appointment the day before the visit. The staff who schedule these appointments can be very rude and inflexible. This is her home now and for the foreseeable future. She should not have to endure this isolation and I will be looking for another facility with more humane policies.