APCO | The Architectural Products Company

Emily O 

on BBB

7 years ago

Don't waste your time or money. It took 4 months for Apco to correctly install 6 Marvin wood windows. We had problems from the start: no communication, no contact person (the salesman didn't want to take my calls after the sale was over), the wrong color coil was installed outside, when replaced, the new coil was bent with sharp edges, the wrong size trim was installed inside, the trim wasn't painted (even though I paid for pre-painted trim). The bottom line is that Apco is too busy to care about the customer. I spent $8,000... read more

Shalanna C. 

on BBB

7 years ago

Do not go with this company unless you want to be lied to about the timeframe of the job, be given the run around about when the crew is actually going to show up and when the job is actually going to be completed. We were told it would take 7 days to re-side our house. We are on over 3 weeks later & the job still isn't completed. They left our house exposed to the point it caused water damage in the interior, which they are supposedly going to fix, yet we haven't heard anything about that. They ran out of material, which de... read more

Brian S. 

on BBB

9 years ago

The sales person was very responsive. Took forever to complete the project correctly (4 Months) after it was sold. It took an overwhelming amount of labor and follow-up on our part to make sure we received a quality job and what we paid for. The initial attempts to install windows, doors, screens, and siding were all extremely flawed (In my opinion). You must pay attention to the details to ensure a quality job. The project managers need to make more site visits to make sure the work is being done correctly. There were probl... read more