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APCO | The Architectural Products Company

4.8

About this business

Location details

2030 Dividend Dr., Columbus, OH, 43228, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.81,711 reviews
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Sue K.'s profile image
Sue K. 
8 years ago

APCO did a wonderful job putting siding on my house and installing new gutters. I would recommend this company. 

Business response:

Thank you for taking the time to leave us a review. We love hearing when our customers are satisfied with the project! Please keep us in mind for the future, we would love to work with you again. 

pamela r's profile image
pamela r 
9 years ago

Thank you for the excellent service we have had with our windows. It has been a pleasure to work with you from the beginning through installation. The installers went above and beyond with their great customer service and technical skills! Our windows are beautiful and a great asset to our home! 

Business response:

We are glad to hear that you had a great experience with APCO! We love feedback from our customers so we can ensure that we provide the best services possible for homeowners like you, which is why we appreciate you taking the time to leave us a review. We look forward to working with you again in the future! 

Liz E.'s profile image
Liz E. 
9 years ago

We are completely satisfied with our windows. We had all of our windows replaced in our home. Additionally, they installed a new storm door on our front door. During the installation, the guys on the crew found a defect in the casement of one of our larger windows. We would have never seen it if they had just gone ahead & installed the window. APCO did the right thing & had a new one made & installed. I appreciate the integrity of the installation crew as much as I do the salesman, John S., who sold us our windows. I will re... read more

Business response:

Thank you for taking the time to leave us a review. We love hearing when our customers are satisfied with the project! Please keep us in mind for the future—we would love to work with you again. 

Nicholas T.'s profile image
Nicholas T. 
9 years ago

The gutters were installed exactly as quoted 

Business response:

Thank you for taking the time to leave us a review. We love hearing when our customers are satisfied with the project! Please keep us in mind for the future—we would love to work with you again. 

Ron C.'s profile image
Ron C. 
9 years ago

I highly recommend APCO, they went above and beyond with excellent products and customer service, and a reputation of Excelance. 

Business response:

We are glad to hear that you had a great experience with APCO! We love feedback from our customers so we can ensure that we provide the best services possible for homeowners like you, which is why we appreciate you taking the time to leave us a review. We look forward to working with you again in the future! 

Gretchen S's profile image
Gretchen S 
2 months ago

I hired APCO to complete a deck and patio project, which took them over a year to complete and still was unsatisfactory. Despite my willingness to try to work it out with the company and my vocalization of unhappiness they were willing to give me $300 to reimburse me for the less than desirable outcome. The contracting company did not treat the patio over the winter and when they came back in spring, the treatment they used, made the patio shine for a week and then it became foggy because they sealed it wet. The patio was no... read more

Business response:

Thank you for taking the time to share your feedback. We are sorry that you remain disappointed with your project. While we acknowledge there were workmanship issues during construction, we also want future customers to know that we took those concerns seriously and worked to address them. This project, like all our projects, mattered to us and to me personally. I visited your home myself, and our team worked to make things right in the ways you'd allow us to, during an incredibly difficult time for your family. I'm grateful... read more

james s's profile image
james s 
a year ago

Columbus worst window company. Over 1 year start to finish. Order placed 4/26/24 and final invoice sent 5/22/25. Family company but they dont install their own windows. The problems started from the beginning with their subcontractor installers. The job was quoted for 2 days to install 16 windows and they rushed to finish in one day. Towards the end of the install, it started to rain and they were just throwing metal and caulking around the windows. The quality of the install was horrible. I have a large picture window that ... read more

Business response:

We are very sorry you experienced difficulty during the installation process. We have shared your review with the managers who oversaw your project and have conferred on it. We are always looking for ways to improve our service, and we thank you for bringing this to our attention. 

Richard H's profile image
Richard H 
a year ago

Wouldnt give one star if it was an option. They didnt bring the materials to make the window stops or the screens for any of my six windows on the installation day. When they put the trim coil around the windows they replaced it with the wrong color. It took almost seven weeks for them to come back with the material to do the stops and the correct color trim. They then put the new trim on, but they didnt caulk it. This was a 2 day job. Prior to the workers coming back to finish the trim a piece had already fallen off from th... read more

Business response:

We are very sorry you experienced difficulty during the installation process. We have shared your review with the managers who oversaw your project and have conferred on it. We are always looking for ways to improve our service, and we thank you for bringing this to our attention. 

Sandra A's profile image
Sandra A 
2 years ago

My husband and I had the front door and back door of our house in ************ replaced. The new doors make a big change, they look beautiful in our vintage house. However, we haven been having some issues with the back door installation. First, it was very tight to open and close. We really had to push hard to open it. After many phone calls my husband was able to have them come fix it. Now the band that goes under the door is coming off and is so annoying every time we open and close the door. My husband has called many ti... read more

Frequently asked questions about APCO | The Architectural Products Company

How is APCO | The Architectural Products Company rated?

APCO | The Architectural Products Company has a 4.8 star rating with 1,711 reviews. 

When is APCO | The Architectural Products Company open?

APCO | The Architectural Products Company is closed now. It will open at 7:30 a.m.