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3367 South Mercy Road, Suite 205, Gilbert, AZ, 85297, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
We have gone to Dr. Lebras for almost 2 years and he is nothing short of amazing! He is so kind and actually takes the time to listen to any concerns or issues. He treats you like you are his first priority and never rushes us out of the office like other doctors have done in the past. I can tell he truly cares for his patients and my girls love him! Thank you, Dr. Lebras for being so awesome!
Arbor Medical Partners Pediatrics-Gilbert is such a clean, friendly environment. Dr LeBras and his nurse practitioner are thorough and kind. I recommend his practice to anyone looking for a great pediatrician.
Cannot recommend this office enough! We switched to Dr LaBras after a bad experience with our first pediatrician, and wow night and day, so it was a no brainer to come see him at his new location. Dr La Bras is friendly, attentive, and so invested in making parents feel at ease about the health of their children. He never rushes us, takes time to go over milestones, growth charts etc. You can tell he truly cares about his patients and their parents! His new office Arbor Medical is phenomenal, brand new, pristine and the sta... read more
It's been 2 years, my son's new pediatrician requested his medical records last month on my behalf using a release form and even they can't get seem to get medical records from them. Stay away from this office.
Business response:
Biana, we have reviewed your comments and believe it’s best to take this conversation offline. Please contact us at 954-315-5770 or customerservice@pediatricassociates.com at your earliest convenience.
I had all 3 of my kids here and unfortunately I feel like the care and communication has gone drastically downhill over the years. My daughter had an X-ray done for a broken wrist/hand. I waited for the office to call me back after imaging confirmed results had been sent in the day prior. I called the office three times to get answers for my poor two year old. No one reviewed her results or called me to inform me of her X-ray. I pulled my children from here. Very upsetting they didn't care about my child's broken bone.
Business response:
Micaela M., thank you for your feedback. Our office has been trying to get in touch with you to discuss your concerns in greater detail. Please contact us at customerservice@pediatricassociates.com at your earliest convenience so a Patient Experience Representative can call you to speak with you directly.
why trust any practice that forces you to follow a strict vaccine schedule? don't go here if you value making your own decisions for your kids. they care here is fine- nothing over the top. but they don't accept mom's who follow their intuition for their children
Business response:
Lauryn N., to gain a better understanding of your experience, please contact us at customerservice@pediatricassociates.com to share your grievance. Thank you, Arbor Medical Pediatrics.
Avoid. Bad treatment, receptionists with attitude, never picked up the phone, said to go to the lab, we went to the lab and lab didn't have our orders. Doctor did bare minimum, spent more time in the waiting room than seeing him.
Business response:
April A., to gain a better understanding of your experience, please contact us at customerservice@pediatricassociates.com or 866-628-2385 to share your grievance. Thank you, Arbor Medical Pediatrics.
Update: after taking my kids here for years things have drastically changed. Sadly some of the staff we were used to getting the best treatment from including the nurses, are not the same. While I can't say negative things about the currently staff (except for one), the biggest flaw here is their lack of empathy and consideration for your own time. Getting an appointment is easy which is nice but you have to almost always have to have a minimum 45 min buffer. Meaning, if I book a 9am appointment I almost always won't be seen... read more
Business response:
Beatriz, thank you for taking the time to leave us a review. We sincerely apologize for the wait time you experienced. We understand that your time is valuable, and we're constantly working on ways to improve our processes. Your feedback is important to us, and we truly appreciate your patience. We hope to serve you better on your next visit.
My doctor's office was taken over by this company. Takes forever for them to answer the phone which now goes to a main call center. Excessive updates/review of electronic "paperwork" which they want you to do before you arrive. The one that really irritates me is the $200+ I was charged for a flu swab, and then my insurance charged me $200 for Tamaflu, on top of the office visit. It makes me not want to take my kids in when they are suffering for fear of what the bill will be. The office says they have no way to know what I ... read more
Business response:
Ivonne, we'd like to understand more about your experience. Please share your grievance with us at customerservice@pediatricassociates.com or call us at 866-628-2385. Thank you, Arbor Medical Pediatrics.
Arbor Pediatrics - Gilbert has a 3.9 star rating with 181 reviews.
Arbor Pediatrics - Gilbert is closed now. It will open at 8:00 a.m.