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Arbor Terrace Middletown
About this business
I would give a five to each of those categories, without hesitation. The staff all seem like they like their jobs and they want to be there. They treat the residents with the utmost respect and friendliness.
Business response:
Thank you for your kind review and generous words about our team at Arbor Terrace Middletown. We’re delighted to know our staff’s positivity and dedication shine through in the care they provide. Creating a warm, respectful, and engaging environment for our residents is always our top priority.
Friendly staff and accommodating. Food could be improved. Laundry facility is dated on assisted living side and needs to be upgraded ASAP. Activities are good and staff morale is high with assistance on that front.
Business response:
Thank you for sharing your feedback. We’re glad to hear you’ve experienced the friendliness and accommodating nature of our team, as well as the quality of our activities and staff morale. We also appreciate your comments regarding dining and the laundry facilities—your perspective is important as we work to make meaningful improvements. Please contact our Vice President of Operations, Sandy Uphold, at 732-239-4008 so we can discuss your suggestions in more detail.
The staff is very friendly. And they do a good job looking after my mother. She is very happy with the staff, especially for the folks in the physical therapy center.
Business response:
Thank you for your thoughtful review! We're so pleased to hear that your mother is happy and well cared for, especially by the team in our physical therapy center. It means a lot to us to know she feels supported by our friendly staff—we truly appreciate your kind words.
Very helpful to someone new to senior care living! Room sizes and amenities offered were excellent!
Business response:
Thank you for your kind review! We're so glad to hear that our team and community made a positive impression as you explored senior living options. We're here to help every step of the way and are happy you found our rooms and amenities to your liking.
Check it out and visit I recommend. They could have more activities , but it's clean. Food is good. People are mellow. We have a fair price for this year as well.
Business response:
Thank you so much for your recommendation! We're glad to hear you're enjoying the clean environment, good food, and peaceful atmosphere. We appreciate your feedback about activities—our team is always looking for ways to enhance the experience for our residents, and your input helps us do just that. We're also happy to hear you feel the pricing is fair. Thanks again for taking the time to share your thoughts!
All 5s. We have been very happy with Arbor Terrace. Our loved one likes the food and the friendliness of the staff members a lot. We would recommend this community to other families based on the experience we have had so far.
Business response:
Thank you for your wonderful review and perfect rating! We’re so glad to hear that your loved one is enjoying the food and our team's friendliness. Your recommendation means a lot to us, and we’re delighted that you’ve had a positive experience with Arbor Terrace Middletown. We’re grateful to have your family as part of our community
Mom is in memory care and they have activities everybody is very friendly and helpful there. They even started a support group family members that are in memory care. I know it is expensive, but mom gets wonderful care here. I love them.
Business response:
Thank you so much for your kind words! We’re thrilled to hear that your mom is receiving wonderful care in our memory care community and that the activities and support group have been beneficial. Our team is dedicated to providing a friendly and supportive environment for both residents and their families, and your appreciation means the world to us. We’re grateful to have you and your mom as part of our community!
I am happy with the facility and the staff. The facility is clean and well maintained. The staff is friendly and helpful. There are daily activities. The rooms are a nice size.
Business response:
Thank you for your positive feedback! We're delighted to hear that you're happy with our community and staff. It's great to know you find the environment clean, well-maintained, and the staff friendly and helpful. We're also pleased that you enjoy the daily activities and the room sizes. Your satisfaction is important to us, and we appreciate you sharing your experience.
We had an additional referral from [name removed] the Sales Director at Arbor Terrace that was tremendously helpful. So far my mom is loving it there. No complaints at all! I would definitely recommend Arbor Terrace Middletown to others.
Business response:
Debbie, thank you for taking the time to share this review! It's wonderful to know that your mom is enjoying her time here and that you would recommend Arbor Terrace of Middletown to others. Thank you again for sharing your experience!
Frequently asked questions about Arbor Terrace Middletown
How is Arbor Terrace Middletown rated?
Arbor Terrace Middletown has a 4.6 star rating with 153 reviews.
When is Arbor Terrace Middletown open?
Arbor Terrace Middletown is open now. It is open 24/7.