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Arbor Terrace Middletown
About this business
Arbor Terrace Middletown offers a fresh approach to independent living, assisted living, and memory care in Middletown. You will find comfortable, attractive residences coupled with engaging activities and events, giving you the peace of mind that we offer nothing but the best in care and quality of life. At Arbor Terrace Middletown, modern conveniences are wrapped in a home-like setting where our staff truly cares for each and every resident.
All 5s. We have been very happy with Arbor Terrace. Our loved one likes the food and the friendliness of the staff members a lot. We would recommend this community to other families based on the experience we have had so far.
Business response:
Thank you for your wonderful review and perfect rating! We’re so glad to hear that your loved one is enjoying the food and our team's friendliness. Your recommendation means a lot to us, and we’re delighted that you’ve had a positive experience with Arbor Terrace Middletown. We’re grateful to have your family as part of our community
Mom is in memory care and they have activities everybody is very friendly and helpful there. They even started a support group family members that are in memory care. I know it is expensive, but mom gets wonderful care here. I love them.
Business response:
Thank you so much for your kind words! We’re thrilled to hear that your mom is receiving wonderful care in our memory care community and that the activities and support group have been beneficial. Our team is dedicated to providing a friendly and supportive environment for both residents and their families, and your appreciation means the world to us. We’re grateful to have you and your mom as part of our community!
I am happy with the facility and the staff. The facility is clean and well maintained. The staff is friendly and helpful. There are daily activities. The rooms are a nice size.
Business response:
Thank you for your positive feedback! We're delighted to hear that you're happy with our community and staff. It's great to know you find the environment clean, well-maintained, and the staff friendly and helpful. We're also pleased that you enjoy the daily activities and the room sizes. Your satisfaction is important to us, and we appreciate you sharing your experience.
We had an additional referral from [name removed] the Sales Director at Arbor Terrace that was tremendously helpful. So far my mom is loving it there. No complaints at all! I would definitely recommend Arbor Terrace Middletown to others.
Business response:
Debbie, thank you for taking the time to share this review! It's wonderful to know that your mom is enjoying her time here and that you would recommend Arbor Terrace of Middletown to others. Thank you again for sharing your experience!
I picked Arbor Terrace because they were the only affordable community with all the amenities for care for her. They were very thorough in finding Mom the best care for her.I would say that they are very friendly and met all Mom's needs. Arbor Terrace is always very clean and they have activities for every senior depending on their ability. I feel that Mom is in the best place for her.
Business response:
Thank you for choosing Arbor Terrace of Middletown for your mother's care. Our commitment to maintaining a clean, engaging, and supportive environment for every resident is paramount, and it's gratifying to know that you have found that to be the case. We are so happy to hear that your mother is enjoying her time with us. We appreciate your trust in us to provide the best possible care for your mother. Your positive feedback means a lot to our team!
I would highly recommend the community. It is supportive and friendly. We picked this community because of the location.
Business response:
Jen, thank you for taking the time to leave us this review. We appreciate the positive comments about the supportive and friendly environment here at Arbor Terrace of Middletown. Thank you again and have a wonderful day!
I would definitely recommend Arbor Terrace Middletown Memory Care. My mother-in-law has been there for a few months and adjusting as well as can be expected. The rooms are clean and comfortable. The staff are friendly and engaged and really care about the individual. I cannot say enough good things about them. They know individual names, and try to do what's best for the unique needs of each individual. I receive personal updates regarding my mother-in-law. I'm sure they don't tell me everything, but enough that I feel conne... read more
Business response:
Karen, thank you for your heartfelt review of Arbor Terrace Middletown. We're thrilled to hear that your mother-in-law is adjusting well and that you've found our staff to be attentive and caring. Personal connections are at the core of what we do, and we're glad that our commitment to individualized care has made a positive impact on your family. Your recommendation means a lot to us, and we're grateful for your trust.
They have been wonderful. She is safe here and it gives me peace of mind, which you cannot put a value on. The staff know everybody by name. If they cannot help you, they will find someone who can. So far I have had nothing but a positive experience. They have been very accommodating and go above and beyond to make my mother feel comfortable. She is in independent living and it has been great for her - she is very social and is thriving here.
Business response:
Karen, it's experiences like yours that really keep us motivated! Our team strives to deliver an excellent experience, and are glad you found this to be the case.
We are happy with Arbor Terrace. I can sleep easier knowing that my mother is in a clean safe environment. I have no complaints. The facility is very clean. The staff is friendly and helpful. When you meet staff that really like their job it say's a lot about the place where they work. The apartment my mother is in has enough space. She doesn't feel cramped. The food in the dining hall is good. They try to keep the residents active. I would recommend Arbor Terrace to others.
Business response:
Hi Barbara C, thank you so much for your positive comments about Arbor Terrace Middletown! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Arbor Terrace Middletown!
Frequently asked questions about Arbor Terrace Middletown
How is Arbor Terrace Middletown rated?
Arbor Terrace Middletown has a 4.8 star rating with 117 reviews.
When is Arbor Terrace Middletown open?
Arbor Terrace Middletown is open now. It is open 24/7.