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Arbor Terrace Middletown
About this business
What a great experience I had at this community! It is a warm and welcoming community. I was greeted by sweet professional that showed me the beautiful community. Looking forward to moving my dad into their independent living so he can enjoy this phase of life.
Business response:
Hi Trudy, thank you so much for your positive comments about Arbor Terrace Middletown! Please don't hesitate to reach out to us if there's anything more we can do as your dad settles in!
The staff is amazing and very caring. They really helped my uncle acclimate. I am very happy I chose this community for my loved one. The salesteam was there every step of the way. Thank you
Business response:
Hi John, Thank you for taking the time to let us know how we did. We hope you have a great day!
I lived in this community for the past three years and I could not be more satisfied. The staff is caring and reliable. They make it fun to live here. The food is amazing and there is always something to do.
Business response:
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Arbor Terrace Middletown. Thank you, and have a fantastic day!
They treat you like family. You walk in the door and they know your name. They treat my loved one exceptionally well. She was at a different place for twice the price, and they didn't give a damn. Here, they treat her like she's their own mother.
Business response:
Mike M, thank you for your kind words and this wonderful review! Have a fantastic day!
I would recommend the community to others for their loved ones. I have no complaints. All the experiences have been nice with the staff. Any questions I've had the staff have been able to answer my questions on.
Business response:
Robert, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
I found the facility to be very esthetically pleasing . Everything seemed to be very well laid out. Found rooms to be nice overall, but on the small side. Closet space was non existent, which is a main factor. [name removed] was very informative and was very explicit throughout the tour of the facility. I felt very comfortable speaking to her . I’m still going through the process at looking at various facilities.
Business response:
Hello, thank you for sharing your positive experience! We are always more than happy to assist if any other questions come up. Take care!
This community has sweet and honest people. The staff is managing the pandemic very creatively. The most impressive things is the director has a zoom meeting with the family each week. This has been amazing communication with her. She also offers for mental health zoom meeting with counseling. The resources they have offered is above and beyond taking care of my loved one.
Business response:
Tracy S., we strive for 100% satisfaction, and it is great to see you had such a positive experience at Arbor Terrace Middletown. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
We chose Arbor Terrace Middletown because when you walk in it is very comfortable feeling, it is like walking into your living room. The studios are smaller than most places we looked at, but she is always out doing activities so she doesn't mind. They are doing hallway activities and bring a lot of crafts for residents to do during COVID. I have eaten here and the food is very good, it is chef prepared. They have a menu with choices that the residents can choose from. The best part about the community so far has been how ca... read more
Very impressed with the programs in place to keep the memory care residents engaged. The common spaces were very clean and well kept. The staff was very friendly and seemed to very much like their residents.
Business response:
Hello! Thanks for the review. If there's ever anything you need, know that we are just a call away!
Frequently asked questions about Arbor Terrace Middletown
How is Arbor Terrace Middletown rated?
Arbor Terrace Middletown has a 4.6 star rating with 155 reviews.
When is Arbor Terrace Middletown open?
Arbor Terrace Middletown is open now. It is open 24/7.