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Arbor Terrace Norwood
- Retirement Homes
- Norwood, NJ
About this business
Location details
545 Tappan Rd, Norwood, NJ, 07648, United States
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It was very comfortable, and a wonderful experience for my loved one. I would recommend it. The staff was friendly, and that was most important to us. It was Covid times, but there were still plenty of activities.
Atria Norwood has been wonderful, it has been such a good experience so far. The staff members are excellent, and the give excellent care services. They are all very friendly and very accommodating. They communicate with our family all the time, especially during covid they were constantly sending us emails, texts with pictures of our loved one. They also would call us immediately if something came up.
My mother has been at the facility for almost five months. One of the most important aspects for my mother was the food. When she first arrived, she was not happy with the portions (for a small lady she has an enormous appetite) and the type of food being served. The chef spent time with my mom to understand her needs and wants and now she is happy with her meals. She was also not happy with the location of her apartment and they were very helpful in finding her another apartment and relocating her. She seems very happy and ... read more
My mom has been at the Atria Norwood for 3 months. It is a warm, loving environment. She is always happy when we visit, and she tells us how good everyone is to her. The staff is caring and always available to us, sending pictures and sharing what she is doing. We are so happy we found the ATRIA! A special shout out to [names removed] for always going the extra mile. You ladies are the best!!
The community is super friendly. It is beautiful and clean. They are a little disorganized, but the people in their hearts take really good care of the residents. You have to be on top or train the staff and then they are fine with the newly placed residents. Once you are in they are good. In the beginning it is a little rough, you have to be watchful of what they are doing.
The activities provided weren't living up to what we expected, our loved ones enjoyed the food. She was living in a joint room, that shared a bathroom but had separate bedrooms. it was nice and sunny, it had a nice view overlooking the flowers.
It is a very stressful time when you have to ask one of your loved ones to go to a new home. My brother and I, who reside outside of NJ, went on a mission to find a great place for our Aunt. We looked all over and were lucky enough to have found Atria Norwood. Not only is it great looking and well kept facility, the people that work there are top notch. They are thorough, attentive and best of all always pleasant to deal with. My Aunt, whom we never thought would be happy other than in her own home, calls everyday to say how... read more
Atria has been great especially during the Covid-19 pandemic. The staff is amazing. They have been trying to keep the spirits up with the residents and the communication level they have had with the families has been unbelievable. They even created an app so we could monitor my mother-in-law's vitals from home. To keep the residents entertained they have been taking them on virtual world tours and are teaching them about each place they go. The day they went to Italy they ate cannoli and the day they went to Germany, they pr... read more
Atria of Norwood has been the best decision I could have made. As an independent Senior resident, I continue to make new friends and enjoy all of the activities that are offered. The staff is always courteous, friendly and willing to assist me with any questions or concerns I may have. The food is delicious and I'm so appreciative of all consideration given me from my first inquiry to the present. Just came back from a wonderful afternoon of theater and pleasant ride home. Every day holds lovely opportunities to grow and enj... read more
Business response:
Marilyn, Thank you for taking the time to share your experience at Atria Norwood! Your kind words mean the world to our team. And thank you for being part of the Atria family!
Frequently asked questions about Arbor Terrace Norwood
How is Arbor Terrace Norwood rated?
Arbor Terrace Norwood has a 4.7 star rating with 109 reviews.
When is Arbor Terrace Norwood open?
Arbor Terrace Norwood is open now. It is open 24/7.