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Arbor Terrace Senior Living
About this business
Arbor Terrace Senior Living offers a fresh approach to assisted living and memory care in Lanham. You will find comfortable, attractive residences coupled with engaging activities and events, giving you the peace of mind that we offer nothing but the best in care and quality of life. At Arbor Terrace, modern conveniences are wrapped in a home-like setting where our staff truly cares for each and every resident.
What we like the most about the community is the Caring, friendly staff. Yes, I would refer to others
Be present. Work with the staff and communication your family members needs/requirements. Know your family members abilities and health needs, likes and dislikes.
Arbor Terrace has been amazing and was the perfect place for mom. From the red carpet on her first day - to the everyday dedication and care for mom. The nurses and all the staff are professional and provide family like care to each individual - specifically the Memory Care Unit - outstanding Service !!! It was a blessing that I found this place. I would highly recommend it to family and friends.
Improve on communication with the medical staff. Overall I do like the way the staff works as a team and tries to work with the residents to make sure they get involved. It's still a work in progress for me
Business response:
Thank you for your honest feedback. We're so glad to hear that you appreciate our team's dedication to resident engagement and collaboration. We also value your note about improving communication with our medical staff—your input is important, and we’re committed to continuing to grow and enhance your experience. Please don’t hesitate to reach out to us directly if there's anything we can do to support you further as we move forward together.
The staff all need to be trained as far as medical emergencies. The room is a decent size my dad says the meals are decent.
Business response:
Thank you for sharing your feedback. We’re glad to hear your dad is comfortable with his room and enjoying the meals. We take concerns about emergency preparedness very seriously and would like the opportunity to learn more about your experience. Please contact our Executive Director, Louise Griffin, at 301-486-1590 so we can address your concerns directly and ensure your dad receives the highest quality care.
They are friendly and knowledgeable. Someone should be available at all times to let visitors out of the building after hours.
Business response:
Thank you for your feedback and kind words about our team’s friendliness and knowledge. We also appreciate your suggestion regarding visitor access after hours. Ensuring convenience and security for all our guests and residents is important to us, and your input helps us continue to improve. Please don’t hesitate to reach out if you have any additional thoughts or questions!
I would say it was very good when mom was there, hopefully it hasn't changed. We picked because of the location.
What we like the most about Arbor Terrace Senior Living is the cleanliness and friendly staff. Based on the experience we have had, we would recommend this community to other families.
They care about their residents and provide a wide variety of activities. No place is perfect but if there is an issue they listen. I would recommend.
Frequently asked questions about Arbor Terrace Senior Living
How is Arbor Terrace Senior Living rated?
Arbor Terrace Senior Living has a 4.5 star rating with 158 reviews.
When is Arbor Terrace Senior Living open?
Arbor Terrace Senior Living is open now. It is open 24/7.