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Arbor Terrace Senior Living
About this business
I had a great experience touring this facility with [name removed]. The staff was friendly, and the building was clean. They really engaged with the residents and have a lot of activities to do with the residents.
Business response:
Thank you for visiting and for sharing your impressions! We’re so glad you got to see our team and residents in action and get a feel for the variety of activities that fill our calendar. We’d love to welcome you back anytime, and please reach out if any questions come up as you think about your next steps.
The staff is amazing! They are very helpful and welcomed my mom with open arms and a literal red carpet when she arrived. Her apartment is very nice and clean. I decorated it for her and she likes it. They have lots of activities to keep her busy. I'd give them an enthusiastic 5 stars! I would recommend them and already have with my coworker who is looking for a place for her father.
It's a great place and the people they are also caring is very important to the employees that their clients are taken care of. I love it there from my mom I recommended to anybody.
Top Notch Could not ask for more. Activities for everyone Menu for each meal Day Trips Easy access Pleasant atmosphere
Business response:
Thank you for the wonderful feedback! We're so glad the activities, dining, and overall atmosphere at Arbor Terrace are hitting the mark. We appreciate you sharing!
I needed to find a place for my mom in a short period of time and you made that possible by give me several places to visit and setting up the appointment
Business response:
Thank you for sharing your experience—and for letting us help coordinate tours quickly when time mattered most. We’re glad the scheduling support was helpful, and we want to make sure every part of the process feels just as seamless. If there’s anything we could have done to turn your 3 stars into 5, we’d truly value your input. Please contact our Resident Care Director, Bertha Nkuo, at 301-486-1590, so we can learn more and continue improving.
When I came with my son 5 years ago, I was thoroughly impressed with the size of rooms, the cleanliness, and I was invited to join in the activities in the patio. The older members were so welcoming and friendly. I wanted in! During my tour, I saw the Dining Hall, the menu, the 2nd floor Theater, the Medical Office, and listened to washers & driers, as well as folks getting their hair done by the hair dresser. Where I had been was a 13 bed facility in Silver Spring, but it did not compare with the size and activities.
Business response:
Thank you for sharing your experience and impressions from your visit. We’re so glad to hear that the spacious apartments, cleanliness, and variety of amenities stood out to you, and that you felt warmly welcomed by both residents and staff. It’s wonderful to know that the dining, activities, theater, salon, and other community features made such a positive impression compared to your previous experience. Creating a vibrant, inviting environment where residents can truly feel at home is what we strive for every day.
Arbor Terrace has an amazing administrative staff and great facilities. The nursing staff is a little short-staffed resulting in slower care but the quality of care is great. Food options are great which was a huge plus for my mom. For the price, arbor terrace provides mom with exactly what she needs.
Business response:
Thank you for your thoughtful review. We’re so glad to hear that our administrative team, quality of care, and dining options have made a positive difference for your mom. Your feedback about staffing is important, and we’re continually working to ensure timely support while maintaining the high standard of care you’ve experienced. It’s wonderful to know that Arbor Terrace is providing exactly what your mom needs, and we appreciate your trust in us.
What we like the most about the community is the Caring, friendly staff. Yes, I would refer to others
Business response:
Thank you so much for your kind words! We’re thrilled to hear that our caring, friendly staff have made a positive impression—it means the world to us. We truly appreciate your referral and support!
Be present. Work with the staff and communication your family members needs/requirements. Know your family members abilities and health needs, likes and dislikes.
Business response:
Thank you for your thoughtful review and recommendation. We appreciate your insight and completely agree—staying engaged and communicating openly is key to ensuring the best possible experience. To that end, we encourage you to contact our Executive Director, Louise Griffin, at 301-486-1590 to discuss your feedback further. We're always here to listen and partner with families to provide personalized, compassionate care.
Frequently asked questions about Arbor Terrace Senior Living
How is Arbor Terrace Senior Living rated?
Arbor Terrace Senior Living has a 4.4 star rating with 237 reviews.
When is Arbor Terrace Senior Living open?
Arbor Terrace Senior Living is open now. It is open 24/7.