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Arbor Terrace Senior Living

3.7

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3.7245 reviews
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Erica's profile image
Erica 
2 years ago

The staff are very accommodating and friendly at Arbor Terrace Senior Living. I have had an amazing plethora of staff engagement with the transition for my mom. I am in constant communication with the staff. I would recommend this facility and have recommended family and friends to tour this facility if they are looking for a safe place for their love ones. 

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Jonathan 
2 years ago

Good afternoon, My mother [name removed] is a resident at Arbor Terrace in Lanham, MD. I did not want to miss or overlook the opportunity to express my appreciation and heartfelt THANK YOU to [name removed]! I have had the pleasure of meeting/working with [her], securing a safe and comfortable facility which would meet my mother's physical emotional long term needs. From our initial meeting, [Name removed] has been a great source of energy and positive support, exuding a "can-do" attitude at all times. She connects well with... read more

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Anonymous 
3 years ago

I would highly recommend Arbor Terrace to others for their loved ones. The staff stand out to me due to their communication with the family and the care they provide our loved one. There are three meals a day served to the residents. There are activities for the residents to participate in. Some of the activities include: games, exercises, and more for the residents to engage with. 

Business response:

Thank you for your recommendation! It means so much to us and we're so happy to have earned it. Please don't hesitate to reach out if there's anything additional we can do for you. 

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Victor B 
3 years ago

We chose Arbor Terrace because I liked the facility itself and the location was good for us. I was impressed with the whole tour experience and everything they had to offer. It just seemed to be a really nice place for mom to be and it has turned out to be so. It is a pretty diverse group of residents. I would recommend them to others looking. 

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anonymous 
3 years ago

Right when we walked through the doors on the first day the staff have been nothing but warm and welcoming to our family. They had a nice display out front that was culturally relative. Even though our loved one does not always participate in the activities they do have different things going on. We have recommend Arbor Terrace Senior Living to others and we will continue to do so. 

Business response:

Thank you for letting our team know how we did! We appreciate your kind words and positive review. We look forward to helping again in the future. Take care! 

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Anonymous 
3 years ago

I toured this community and it was fine. It was clean, staff was friendly, just wasn't quite what we were looking for. 

Business response:

We appreciate your positive review about your experience with us! Please don't hesitate to reach out if we can be of service in the future. 

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Maxine M 
3 years ago

We decided on Arbor Terrace Senior Living because of the location and also the value for the money - they had a lot to offer for a lower price than others we visited. His food had to be mechanically mashed and did not look or taste appetizing. But when I did put in a complaint, the chef came up and talked directly with us and we got things settled. I would highly recommend them to others, they do whatever they can to please the residents and solve any issues you may have. 

Business response:

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day! 

C B's profile image
C B 
3 years ago

This has been a great experience for my loved one and family. The staff communication with the family has been wonderful. They are responsive to calls, texts, emails and more. There are lots of activities for the residents to enjoy daily. The community even has an app for the family to see what our loved one has been involved in. The community has been good at assisting my loved one transiting into the community, and making my loved one feel at home. There are options for games, salon appointments, religious activities and m... read more

Business response:

C B, thank you—your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do! 

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Kevin 
3 years ago

It's a very warm, and welcoming place. The staff is attentive. They really do care about the residents. It's a safe, and well maintained facility. Overall, it has been good communication. 

Business response:

Hi Kevin, thank you for taking the time to leave a review for us at Arbor Terrace Senior Living. We're happy we could meet your expectations! Feel free to reach out to us if you need anything. Have a wonderful day. 

Frequently asked questions about Arbor Terrace Senior Living

How is Arbor Terrace Senior Living rated?

Arbor Terrace Senior Living has a 3.7 star rating with 245 reviews. 

When is Arbor Terrace Senior Living open?

Arbor Terrace Senior Living is open now. It is open 24/7.