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Arroyo Pinion Hotel, an Ascend Collection Hotel
- Hotels
- Sedona, AZ
About this business
Location details
3119 W Arizona 89a, Sedona, AZ, 86336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Breakfast was okay—pretty generic. The room was clean, the beds were comfortable, and the pool was nice, although the heater worked the first day and not the second. A nice bonus was the free sauna and cold plunge, which we really enjoyed and thought was a great added feature. The location is about 10 minutes from downtown Sedona, so if you don’t want to rent a car, I would recommend staying downtown instead. Overall, a clean and comfortable stay, especially if you have a car and don’t mind a short drive.
Business response:
Dear Guest, We are delighted to hear that you found the room clean and comfortable and that the beds helped make your stay relaxing. It is our top priority to provide a refreshing, relaxing stay to every guest; therefore, we appreciate your kind remarks. It’s especially nice to know you took advantage of our property amenities, which are meant to give guests an opportunity to unwind after a day of exploring Sedona. We appreciate your feedback regarding breakfast and the pool heater, as insights like yours help us identify ar... read more
The hotel was in a great location, and we only stayed for one night since we were only in Sedona to attend a wedding for the evening. When we arrived, we asked if our room was ready, and Kim told us it wasn't, but she would text us as soon as it was. She gave us a great map so we could better understand the area, which was very helpful. Our room was ready within 15 minutes of us leaving, so if we had been told that, we would have just waited. We would consider staying here again.
Business response:
Dear Guest, Thank you for choosing to stay with us at Arroyo Pinion Hotel, an Ascend Collection Hotel, during your visit to the wedding. We are pleased that our location proved convenient for your plans in the city. However, we regret the delay in getting your room ready for your arrival. We are delighted to know how Kim's assistance with the map and also the intimation about the room readiness added value to your experience. Your feedback is crucial in our ongoing mission to enhance guest experiences. We are happy that you ... read more
スタッフの親切さとアメニティーの豊富さ含め良かった。朝食もワッフルやタコス風のものもあり満足です
Business response:
Dear Guest, It was a pleasure to read your fantastic review of the Arroyo Pinion Hotel, an Ascend Collection Hotel. We strive to provide our guests with outstanding hospitality and abundant on-site amenities. We are particularly glad to have delivered an excellent breakfast experience during your time with us. Your compliments serve as an encouragement to all of us. Thank you for the recommendation, and we hope to be your hotel of choice every time you visit the city. Best regards, Vishal Patel General Manager
What a fabulous find. We loved the location, the staff, our room, the wonderful breakfasts and the charming pool/spa. This is a must return accommodation in Sedona. Thank you to all at Arroyo Pinion!!
Business response:
Dear Guest, Thank you for sharing your delightful experience at the Arroyo Pinion Hotel, Ascend Hotel Collection. We are thrilled that you enjoyed our prime location with excellent service from our courteous staff, and refreshing amenities like the breakfast and pool. It is fantastic to hear that we are on your list for future Sedona visits. We can't wait to welcome you back! Best regards, Vishal Patel General Manager
Great place at great price
Business response:
Dear Guest, Thank you for your kind words! We are glad you enjoyed the value we offer at Arroyo Pinion Hotel, Ascend Hotel Collection. We look forward to having you back for another pleasant stay. Best regards, Vishal Patel General Manager
Yes the room was clean, staff was great. The breakfast was good.
Business response:
Dear Guest, Providing a welcoming atmosphere and maintaining high standards of cleanliness are very important to us, so your recognition means a lot to us. We are also glad that the breakfast offerings add a positive start to your mornings. It is one of our guests' favorite amenities, and we are pleased you agree. Thank you for choosing to stay with Arroyo Pinion Hotel, Ascend Hotel Collection, and we hope to have the pleasure of welcoming you back for another enjoyable stay soon. Best regards, Vishal Patel General Manager
Breakfast was great!
Business response:
Dear Guest, Thank you for taking the time to review your stay at Arroyo Pinion Hotel, Ascend Hotel Collection. We are happy you enjoyed our delicious breakfast; it is one of our guests' favorite amenities, and we are glad you agree. It was a pleasure hosting your visit, and we hope you are already planning another visit our way. Best regards, Vishal Patel General Manager
I was a bit disappointed that in a 3 star resort, in a deluxe cabin, there were no bedside lamps, only very dim ceiling lights. I called reception to ask for a lamp, they said they were going to see what they could do and never called me back. It costs $6 to do laundry (every other place I visoted it was either freeor a couple of dollars) And the staff was not very friendly, except for the lady who checked me in. Management should train their staff in basic social skills such as greeting customers with a smile... As far as t... read more
Business response:
Dear Guest, We truly appreciate your review. It's great to hear that you encountered some outstanding staff members during your stay. However, we truly regret that not all our team members delivered the high standard of hospitality we aim for. We take your feedback seriously and will use it to ensure a more consistent experience for every guest. Additionally, the concerns you outlined about certain in-room amenities and the laundry facility are duly noted. We care about the satisfaction of our guests; therefore, we appreciat... read more
Property was quiet. Pool was nice and quiet.
Business response:
Dear Guest, We are delighted to hear that your stay offered the calm and quiet atmosphere that so many of our guests specifically look forward to when visiting. The peaceful environment and relaxed pool area are often appreciated by travelers seeking a break from busier environments, and it’s wonderful to know this contributed to a restful experience for you. We truly appreciate you choosing the Arroyo Pinion Hotel, Ascend Hotel Collection, and hope to welcome you back again whenever you’re looking for another peaceful escap... read more
Frequently asked questions about Arroyo Pinion Hotel, an Ascend Collection Hotel
How is Arroyo Pinion Hotel, an Ascend Collection Hotel rated?
Arroyo Pinion Hotel, an Ascend Collection Hotel has a 4.2 star rating with 1,966 reviews.
When is Arroyo Pinion Hotel, an Ascend Collection Hotel open?
Arroyo Pinion Hotel, an Ascend Collection Hotel is open now. It will close tomorrow at 12:00 a.m.