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Arroyo Pinion Hotel, an Ascend Collection Hotel
- Hotels
- Sedona, AZ
About this business
Location details
3119 W Arizona 89a, Sedona, AZ, 86336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Need to inform customers When we checked in it was thru a kiosk and it went thru fine. The ladies at the desk did not inform us that we needed to request cleaning the room for the next morning So we left early morning when we got there at our room the room was still dirty. Until we went to ask at the front desk and they said we had to request to be cleaned since early morning
Very pleasant service rooms are very clean and roomy
Business response:
Dear Osbaldo,We're delighted to hear that you had a pleasant experience during your stay with us. Providing clean and spacious rooms is a top priority for us, and we're glad to know that you found our accommodations to your satisfaction. We truly appreciate your positive feedback and hope to have the pleasure of hosting you again in the future. Thank you for choosing our hotel.Thank You,Arroyo Pinion Hotel Management
Good hotel We enjoyed our stay. Nice hotel, good location, very helpful.
Business response:
Dear John,Thank you for your kind words and for choosing our hotel. We are delighted to hear that you enjoyed your stay and found our location convenient. Our team takes pride in providing excellent service, and your appreciation is truly appreciated. We hope to welcome you back in the future and continue exceeding your expectations.Thank You,Arroyo Pinion Hotel Management
Great
Business response:
Dear Leon,Thank you so much for the PERFECT SCORE review. We are glad you had a wonderful stay at Arroyo Pinion Hotel, Ascend Hotel Collection. We work tirelessly to ensure our guests experience the best hospitality in Sedona. Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Arroyo Pinion Hotel Management
Stay was good liked location facilities were clean and well maintained. I liked the sizeof complex easy to find rokm and get around
Business response:
Dear Creg,Thank you for your kind review! We're thrilled to hear that you enjoyed your stay at our hotel. Our team takes great pride in maintaining a clean and well-maintained facility. We're delighted that you found our complex's size convenient, making it easy for you to navigate. We appreciate your positive feedback and hope to welcome you back in the future for another enjoyable experience.Thank You,Arroyo Pinion Hotel Management
Business response:
Dear Michael,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Arroyo Pinion Hotel, Ascend Hotel Collection. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Sedona hotel shortly!Thank You,Arroyo Pinion Hotel Management
I was pleasantly surprised at how nice this property was. The bed was comfy and the room was super clean. The pool was nice and all the outside areas were neat and kept up. This is a hidden gem.
Business response:
Thank you for your review! Our staff works hard to make sure every guest enjoys their stay. We hope you come back and visit us again.
Clean rooms, very friendly staff, great breakfast.
Business response:
Dear Gabriele,Thank you for your kind words! We take great pride in maintaining clean and comfortable rooms to ensure our guests have a pleasant stay. Our staff is dedicated to providing excellent service and making you feel at home. We're delighted to hear you enjoyed our breakfast offerings as well. Your feedback motivates us to continue delivering the best experience possible. We look forward to welcoming you back in the future!Thank You,Arroyo Pinion Hotel Management
I didn't like the fact we had to request housekeeping services.
Business response:
Dear Michele,We appreciate your feedback and apologize for any inconvenience you experienced. Our decision to implement on-request housekeeping services is aligned with our commitment to sustainability and guest privacy. Allowing guests to request housekeeping when needed reduces unnecessary resource consumption and respects your personal space. However, we understand this may not align with everyone's preferences, and we will continue exploring ways to enhance your stay. Please don't hesitate to reach out with any other con... read more
Frequently asked questions about Arroyo Pinion Hotel, an Ascend Collection Hotel
How is Arroyo Pinion Hotel, an Ascend Collection Hotel rated?
Arroyo Pinion Hotel, an Ascend Collection Hotel has a 4.2 star rating with 1,753 reviews.
When is Arroyo Pinion Hotel, an Ascend Collection Hotel open?
Arroyo Pinion Hotel, an Ascend Collection Hotel is open now. It will close tomorrow at 12:00 a.m.