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Arroyo Pinion Hotel, an Ascend Collection Hotel
- Hotels
- Sedona, AZ
About this business
Location details
3119 W Arizona 89a, Sedona, AZ, 86336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great area very friendly and extremely helpful. Breakfast was just okay
Room was dark and dated, no views at all. Easy to get to.
Get rid of the kiosk The check in experience with the computer screen was really disconcerting. I prefer speaking with some in person for these kinds of experiences. Erma was trying to converse with me but it was just an awkward experience with her misunderstanding me at one point she got muted and I couldn't hear her anymore. I did not like having that be my first experience at the hotel, it affected the rest of my stay.
Great property for the price!
Business response:
Dear Veronica,Thank you for your kind feedback! We are delighted to hear that you found our property to be a great value. Our team takes great pride in providing exceptional experiences for our guests. We strive to offer top-notch amenities and services while ensuring affordability. Your satisfaction motivates us to maintain the highest standards. We hope to welcome you back soon for another wonderful stay!Thank You,Arroyo Pinion Hotel Management
David in the office was very friendly! Excellent customer service. Lots of great recommendations! Would stay here again!
Business response:
Dear Cyndy,Thank you for a Perfect Score Rating on your stay at Arroyo Pinion Hotel, Ascend Hotel Collection. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We would love to host you again for your next visit to Sedona.Thank You,Arroyo Pinion Hotel Management
Great place
Business response:
Dear Jeff ,Thank you for a Perfect Score Rating on your stay at Arroyo Pinion Hotel, Ascend Hotel Collection. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are happy to learn that our efforts are being appreciated. We would love to host you again for your next visit to Sedona.Thank You,Arroyo Pinion Hotel Management
They didnt have enough towels and washrags on hand for all of us. We booked ahead of time. Breakfast could've had a couple more variety of food. Place has dirty walkways. There was lady there when we checked in who was super, super nice. Thank you 😀 🙂 Wouldn't book here again.
Business response:
Dear Norma,We apologize for any inconvenience caused by the shortage of towels and variety of breakfast items during your stay. We will address these issues promptly to improve our services. We appreciate your kind words about our staff's friendliness. Your feedback is valuable, and we'll work diligently to enhance our guest experience. We hope you reconsider staying with us in the future and allow us the opportunity to exceed your expectations. Thank you for sharing your thoughts with us.Thank You,Arroyo Pinion Hotel Manage... read more
We had an amazing time at this Hotel. Beautiful and such nice staff!!!
Business response:
Dear Emily,Thank you for your kind words and for choosing our hotel! We're thrilled to hear that you had an amazing time during your stay. Our team takes great pride in providing a beautiful atmosphere and exceptional service. Your satisfaction is our top priority, and we hope to welcome you back soon for another memorable experience. If there's anything specific you loved most, feel free to share it with us. We look forward to hosting you again in the future! Safe travels!Thank You,Arroyo Pinion Hotel Management
Frequently asked questions about Arroyo Pinion Hotel, an Ascend Collection Hotel
How is Arroyo Pinion Hotel, an Ascend Collection Hotel rated?
Arroyo Pinion Hotel, an Ascend Collection Hotel has a 4.2 star rating with 1,753 reviews.
When is Arroyo Pinion Hotel, an Ascend Collection Hotel open?
Arroyo Pinion Hotel, an Ascend Collection Hotel is open now. It will close tomorrow at 12:00 a.m.