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Arroyo Pinion Hotel, an Ascend Collection Hotel
- Hotels
- Sedona, AZ
About this business
Location details
3119 W Arizona 89a, Sedona, AZ, 86336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The rooms were adequate and clean. Fitness area left much to be improved. Breakfast was mediocre
Business response:
Dear Francine,Thank you for sharing your feedback. We appreciate your acknowledgment of the cleanliness of our rooms. We sincerely apologize for the inconvenience caused by the fitness area; we are actively working on enhancing its facilities. Regarding breakfast, we value your input and will make necessary improvements to ensure a more satisfying dining experience. Your comments are invaluable to us, and we are committed to delivering a more exceptional stay in the future. We hope to welcome you back soon to showcase the po... read more
Until next time We stayed here for my wife's birthday weekend. First off the hotel gave us complimentary wine for her birthday which was in the room before we got there as well as a room upgrade. That was amazing, she loved it. The jet bathtub and the fireplace gave me more brownie points with the wife. Thank you Arroyo Hotel. I would recommend to anyone who takes a trip to Sedona to give them a try. You won't be disappointed. See you next time.
Business response:
Dear Christopher, Thank you for choosing Arroyo Pinion Hotel for your wife's birthday celebration! We are delighted to have made her special day memorable with the complimentary wine, room upgrade, and thoughtful amenities. It's wonderful to hear that the jet bathtub and fireplace added to your experience. We're glad you enjoyed your stay, and we appreciate your recommendation. Looking forward to welcoming you back to our Sedona haven on your next trip. See you soon! Thank You, Arroyo Pinion Hotel Management
Business response:
Dear Joshua,Thank you so much! Knowing that you enjoyed your time with us surely makes our day. We truly appreciate your positive rating and hope you will stay with us again soon next time you visit Sedona.Thank You,Arroyo Pinion Hotel Management
Business response:
Dear David,Thank you for a Perfect Score Rating on your stay at Arroyo Pinion Hotel, Ascend Hotel Collection. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We would love to host you again for your next visit to Sedona.Thank You,Arroyo Pinion Hotel Management
Sedona stay. The staff were very friendly and the property is in good condition. The breakfast options were good. It served as a nice location while in Sedona.
Business response:
Dear Michael,Thank you for taking the time to review our hotel. We are delighted to hear that you found our staff friendly and the property in good condition. It is also great to know that you enjoyed our breakfast options. We strive to provide a pleasant and comfortable stay for all our guests, and we are glad we could contribute to your positive experience in Sedona. We appreciate your kind words and hope to welcome you back in the future.Thank You,Arroyo Pinion Hotel Management
Business response:
Dear Jamie,Thank you for a Perfect Score Rating on your stay at Arroyo Pinion Hotel, Ascend Hotel Collection. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are happy to learn that our efforts are being appreciated. We would love to host you again for your next visit to Sedona.Thank You,Arroyo Pinion Hotel Management
stay here... The front desk staff and everyone there was amazing. The only knock would be the check in kiosk that was like talking to an ATM. Luckily it was not working correctly so we got to speak with a real person instead of someone on the other end of the internet connection somewhere off site.
Business response:
Dear David,Thank you for your kind words about our front desk staff; we're thrilled to hear that they provided you with exceptional service. We apologize for any inconvenience caused by the check-in kiosk. While it is designed to streamline the process, we understand that it can feel impersonal. We appreciate your understanding and are glad that our dedicated team members were available to assist you personally. Your feedback is valuable to us, and we will take it into consideration to improve our guests' experience. We hope... read more
Frequently asked questions about Arroyo Pinion Hotel, an Ascend Collection Hotel
How is Arroyo Pinion Hotel, an Ascend Collection Hotel rated?
Arroyo Pinion Hotel, an Ascend Collection Hotel has a 4.2 star rating with 1,753 reviews.
When is Arroyo Pinion Hotel, an Ascend Collection Hotel open?
Arroyo Pinion Hotel, an Ascend Collection Hotel is open now. It will close tomorrow at 12:00 a.m.