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Arroyo Pinion Hotel, an Ascend Collection Hotel
- Hotels
- Sedona, AZ
About this business
Location details
3119 W Arizona 89a, Sedona, AZ, 86336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pool area was supposed to be working and it wasn’t , view out the window was a nasty old fence which in such a beauty place was a real bummer. Staff was nice and helpful, property was clean.
Business response:
Dear Aaron,Thanks for taking the time to provide us with your valuable feedback! We are sorry for the inconvenience caused because of the maintenance work happening at the pool.Your kind words directed towards our hard-working staff are very much appreciated, and your feedback shall be communicated to them, which shall undoubtedly brighten their day.Please accept my sincere apologies for such a less-than-perfect experience.Thank You,Arroyo Pinion Hotel Management
We stayed in room 114 and it was very comfortable, the only challenge we had was with the remote for the heater, it got too hot, and we could not turn it off.
Business response:
Dear Silvia,Thank you for the kind feedback about your stay with us. We are glad to see your stay was pleasant and you had a comfortable night's rest at our property. We wish you shared your concern with the team they would have helped you.I hope you choose us again on your next vacation to Sedona.Thank You,Arroyo Pinion Hotel Management
Property being updated
Business response:
Dear Robert,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled to learn that you had a great experience staying with us at Arroyo Pinion Hotel, Ascend Hotel Collection. We would love to host you again on your next visit to Sedona. We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Thank You,Arroyo Pinion Hotel Management
We rented the room with the fireplace and jacuzzi bathtub...both were amazing! The room was clean and the bed was comfy. The free breakfast was disappointing and was just gas station microwable burritos and fake omelets, cereal, and stale bagels but the coffee was good.
Business response:
Dear Amanda, Thank you for sharing your thoughts with us. While we are pleased our clean and comfortable suites were a positive part of your trip, we regret you were not completely satisfied. We apologize that you were disappointed with our breakfast offerings, and we appreciate the suggestions on areas we can look at for possible improvements. We certainly hope that we will be able to have another opportunity to provide you with an impressive experience in the future!
Good location in a beautiful city
Business response:
Dear Shima,Thank you for staying with us at Arroyo Pinion Hotel, an Ascend Hotel Collection Member. It is wonderful to learn that you found our location convenient for enjoying the local area and we trust your room was to your liking. Please come back and see us again when you are next in the area.
Business response:
Dear Guest,Thank you so much for leaving a STELLAR review of your stay with us at the Arroyo Pinion Hotel, Ascend Hotel Collection. Our team works really hard to keep the premises clean and comfortable. We hope you also enjoyed our on-site amenities that most of our guests love. We would love to host you again next time you visit Sedona. Thanks again for staying with us!Thank You,Arroyo Pinion Hotel Management
The desk man was helpful and went out of his way to be of service
Business response:
Dear Jack,It was our pleasure to warmly welcome you to Arroyo Pinion Hotel, an Ascend Hotel Collection Member. Our team strives to make each of our guests feel appreciated and right at home, so we're pleased to read this thoughtful review. Come back and see us again in beautiful Sedona!
Frequently asked questions about Arroyo Pinion Hotel, an Ascend Collection Hotel
How is Arroyo Pinion Hotel, an Ascend Collection Hotel rated?
Arroyo Pinion Hotel, an Ascend Collection Hotel has a 4.2 star rating with 1,753 reviews.
When is Arroyo Pinion Hotel, an Ascend Collection Hotel open?
Arroyo Pinion Hotel, an Ascend Collection Hotel is open now. It will close tomorrow at 12:00 a.m.