This profile has been claimed by the business owner or representative.
Arroyo Pinion Hotel, an Ascend Collection Hotel
- Hotels
- Sedona, AZ
About this business
Location details
3119 W Arizona 89a, Sedona, AZ, 86336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Quick Trip The Staff was wonderful very friendly. Location is great close distant to most of the hiking trails. The room not so much. The bed needs to be replaced. It had a weird smell and carpets seemed extremely dirty.
Business response:
Dear Sandra,Thank you so much! Knowing that you enjoyed your time with us surely makes our day. We truly appreciate your positive rating and hope you will stay with us again soon next time you visit Sedona.Thank You,Arroyo Pinion Hotel Management
Business response:
Dear Tracy,Thank you for taking the time to review your stay at Arroyo Pinion Hotel, Ascend Hotel Collection. We hope you enjoyed your stay, and the staff at Sedona hotel was able to serve you with comfort and impressive hospitality. We apologize for any inconvenience you had to face and would love to hear any feedback you may wish to share. We hope you choose us again for your next trip to Sedona.Thank You,Arroyo Pinion Hotel Management
Wonderful place, wonderful staff. Will be back again.
Business response:
Dear Dale,We are incredibly grateful that you took the time to leave us an All-Star review. It is delightful to learn that you had a wonderful time staying with us and that you enjoyed our proximity to various attractions and things to do.Your kind words directed towards our hard-working staff are very much appreciated, and your feedback shall be communicated to them, which shall undoubtedly brighten their day. We can't wait to host you again!We look forward to hosting you again soon for another enriching stay on your next t... read more
Business response:
Dear John,Thank you for taking the time to share a PERFECT SCORE RATING of your stay with us at the Arroyo Pinion Hotel, Ascend Hotel Collection. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Sedona hotel in the near future!Thank You,Arroyo Pinion Hotel Management
Business response:
Dear Jeanette,Thank you for taking the time to share a PERFECT SCORE RATING of your stay with us at the Arroyo Pinion Hotel, Ascend Hotel Collection. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Sedona hotel in the near future!Thank You,Arroyo Pinion Hotel Management
Very nice stuff. Helpful in every way: from getting new towels or food after hours to explaining hiking trails. Would be better to have more variety for the breakfast. And we had ants in our room.
Business response:
Dear Vitaly,Thank you for your insightful feedback and for staying with us again. Our friendly and supportive staff works hard to keep the guest rooms clean, convenient, and comfortable.We apologize for our limited breakfast menu and will definitely work on making it better.Please accept our apology for the issues in your guest room. We will speak to the housekeeping manager about the issues you pointed out.We always want our guests to have a memorable stay with us, so we hope to see you again soon and earn a perfect score.T... read more
Good location. A/C was so loud you couldn't hear TV . Carpets are old and not thoroughly cleaned. I had an allergic reaction to cats in the room was told all rooms may have had cats at any point. Our top bedding was stained underneath...unsure as to whether it was cleanead prior to our night there.
Business response:
Dear Cristina,Thank you for the kind feedback about your stay with us. Guest satisfaction for us is highly rewarding, so I am terribly sorry for your experience and the issues in your room. We will certainly take this opportunity to highlight the problems and resolve them.We always want our guests to have a memorable stay with us, so we hope to see you again soon and earn a perfect score.Thank You,Arroyo Pinion Hotel Management
Frequently asked questions about Arroyo Pinion Hotel, an Ascend Collection Hotel
How is Arroyo Pinion Hotel, an Ascend Collection Hotel rated?
Arroyo Pinion Hotel, an Ascend Collection Hotel has a 4.2 star rating with 1,753 reviews.
When is Arroyo Pinion Hotel, an Ascend Collection Hotel open?
Arroyo Pinion Hotel, an Ascend Collection Hotel is open now. It will close tomorrow at 12:00 a.m.