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Ascentra Credit Union

4.8
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About this business

Unlike banks, we don’t answer to stockholders or investors, we answer to YOU. As a local, democratically controlled not-for-profit, each member of Ascentra Credit Union owns a share in the credit union. When you join Ascentra, you are not a customer you're a member-owner and are treated as such. We put people before profits. Those profits then go back to you, in the form of lower interest rates on loans, higher returns on your deposits, and lower fees. For our 40,000 members who directly benefit from our cooperative model... read more

Location details

2419 Park Ave, Muscatine, IA, 52761, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.888 reviews
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77
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8
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Walter Viana F.'s profile image
Walter Viana F. 
on Birdeye

3 months ago

Excelente atención 

Jeffery H.'s profile image
Jeffery H. 
on Birdeye

3 months ago

I'm always treated nice and all of the employees are so friendly. If we have a concern it's resolved as quickly as possible. They are very quick to get ahold of us if there is a fraudulent attempt on our account. What more can I say their great. We're members of the Muscatine Ascentra. 

Earl Chinn S.'s profile image
Earl Chinn S. 
on Birdeye

4 months ago

Was able to walk in pay and do banking as well as change address all very quickly and smoothly 

Business response:

We are glad you had a great experience Earl and appreciate your feeback. 

Barbara S.'s profile image
Barbara S. 
on Birdeye

4 months ago

Everyone has been helpful whenever I have been in person or have called. Ascentra is the best banking experience I've had in all my years dealing with banks. 

Rosa M.'s profile image
Rosa M. 
on Birdeye

4 months ago

Courteous and knowledgeable staff that took time to explain the service I was requesting and gave me guidance on other needs I have. 

Elizabeth E.'s profile image
Elizabeth E. 
on Birdeye

4 months ago

Very polite Helped me with getting exactly what info I needed Thank you 

Joanne E.'s profile image
Joanne E. 
on Birdeye

4 months ago

Great. Had several transactions to take care of and all got done efficiently and correctly 

Theresa R.'s profile image
Theresa R. 
on Birdeye

4 months ago

Always friendly at the drive thru 

Francisco B.'s profile image
Francisco B. 
on Birdeye

5 months ago

Place was nice and clean on the inside and was only there for a little so they kept it quick. 

Business response:

Glad your visit was positive Francisco, we appreciate your feedback. 

Frequently asked questions about Ascentra Credit Union

How is Ascentra Credit Union rated?

Ascentra Credit Union has a 4.8 star rating with 88 reviews. 

When is Ascentra Credit Union open?

Ascentra Credit Union is closed now. It will open tomorrow at 9:00 a.m.