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Ascentra Credit Union

4.9

About this business

Unlike banks, we don’t answer to stockholders or investors, we answer to YOU. As a local, democratically controlled not-for-profit, each member of Ascentra Credit Union owns a share in the credit union. When you join Ascentra, you are not a customer you're a member-owner and are treated as such. We put people before profits. Those profits then go back to you, in the form of lower interest rates on loans, higher returns on your deposits, and lower fees. For our 40,000 members who directly benefit from our cooperative model... read more

Location details

2419 Park Ave, Muscatine, IA, 52761, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.9113 reviews
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Rebecca D.'s profile image
Rebecca D. 
a week ago

Everything went well. Changed address and took money out. 

Elena S.'s profile image
Elena S. 
a month ago

We moved from another state and looked around to find a bank here in Muscatine Iowa. Ascentra Credit Union was a great choice. Minnie handled setting us up with our accounts and was a pleasure to work with. She listened to our needs and asked all the right questions. We look forward to banking with a bank that cares. 

Marrie H.'s profile image
Marrie H. 
7 months ago

U always do great for me 

Gregory K.'s profile image
Gregory K. 
8 months ago

Great place to bank! Employees very well trained in what they do! 

Masama E.'s profile image
Masama E. 
8 months ago

I always appreciate the treatment I receive when I go to Ascentra. Short waiting time and warm welcome 🤗 

David B.'s profile image
David B. 
8 months ago

they were very helpful respectful 

Michael P.'s profile image
Michael P. 
8 months ago

very good at making sure you are dealing with the right account, I appreciate the fact that they always checking the identify of the person they are dealing with 

Arlene C.'s profile image
Arlene C. 
11 months ago

I needed to transfer money and I don't use on line banking. This means I make 2 or more calls a month to the ask a person to do this. The wait is usually short and the staff is friendly and helpful. I am so happy that I can talk to a real person as apposed to pushing numbers on the phone. And yes I have been a member for 30 years or more. That means I am not a kid and value the personal service I receive from Acentra. 

Daniel B.'s profile image
Daniel B. 
a year ago

I wasn't sure what to do about my compromised debit card. I was given great advice and a way to get out of town funds. 

Frequently asked questions about Ascentra Credit Union

How is Ascentra Credit Union rated?

Ascentra Credit Union has a 4.9 star rating with 113 reviews. 

When is Ascentra Credit Union open?

Ascentra Credit Union is closed now. It will open on Monday at 9:00 a.m.