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Ascentra Credit Union
- Credit Unions
- Muscatine, IA
About this business
Location details
2419 Park Ave, Muscatine, IA, 52761, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Eric is amazingand goes above and beyound takes his time with his clients
Business response:
Thank you! We agree, Eric is great! I'll make sure to pass along your kind words.
Well I moved my money out because I have NEVER been late on anything and got refused a credit card. Money is now at my main credit union. Pays attention. I know 69k doesn’t mean that much to you but deny me a card geez. Your drive through person that has a name I can’t even spell is always rude prompting me to come in to avoid.
I was treated unfairly
Business response:
Hi Kimberly, thank you for sharing your feedback. Your concerns are important to us and we would like the opportunity to understand more. We will share your review with our leadership who will reach out to you to discuss more. We apologize for any inconvenience and appreciate your membership.
The previous person I worked with was all around better to deal with. I will not be using the Muscatine branch for any future lending.
Business response:
Hi Matt, we’re sorry to hear your lending experience didn’t live up to your expectations. We have shared your comments with our operations leadership. Thank you for being a member.
still have not been called back or contacted on an application i have applied for
Frequently asked questions about Ascentra Credit Union
How is Ascentra Credit Union rated?
Ascentra Credit Union has a 4.6 star rating with 131 reviews.
When is Ascentra Credit Union open?
Ascentra Credit Union is closed now. It will open at 9:00 a.m.