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Ascentra Credit Union

4.9

About this business

Unlike banks, we don’t answer to stockholders or investors, we answer to YOU. As a local, democratically controlled not-for-profit, each member of Ascentra Credit Union owns a share in the credit union. When you join Ascentra, you are not a customer you're a member-owner and are treated as such. We put people before profits. Those profits then go back to you, in the form of lower interest rates on loans, higher returns on your deposits, and lower fees. For our 40,000 members who directly benefit from our cooperative model... read more

Location details

2419 Park Ave, Muscatine, IA, 52761, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.9104 reviews
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Cynthia P.'s profile image
Cynthia P. 
a year ago

The teller was nice & helpful. 

Business response:

Cynthia, we appreciate your feedback and are glad you had a positive experience when visiting our branch. 

Stefanie R.'s profile image
Stefanie R. 
a year ago

The teller was very kind and I had no problem getting my money 

Business response:

Thank you for letting us about about your positive experience Stefanie, it means a lot to us. Have a great day! 

Barbara B.'s profile image
Barbara B. 
a year ago

Great banking 

Business response:

Thanks Barbara! 

Rebecca D.'s profile image
Rebecca D. 
a year ago

Everyone is always so helpful and moves the customer’s right along with a friendly attitude and smile. 

Business response:

Thanks Rebecca! 

Jorge M.'s profile image
Jorge M. 
a year ago

no appmnt, just show up. Wait for Juan some 20m. Went through my concern, he was supportive and had good ideas. It was a good meeting. 

Business response:

We're glad to hear you had a great meeting, Jorge! 

Darryl D.'s profile image
Darryl D. 
2 years ago

No words can explain everyone does their job and that is perfect in the book 

Business response:

Thanks so much Darryl! 

Duane W.'s profile image
Duane W. 
2 years ago

always have good customer service 

Business response:

That's great to hear Duane! We take pride in our member service so we're glad it shows. Thanks for leaving us a review. 

Gary M.'s profile image
Gary M. 
2 years ago

Ascentra u did Great 

Business response:

Thanks Gary! 

RAYMOND K.'s profile image
RAYMOND K. 
3 years ago

Good as bank 

Business response:

Thanks Raymond! 

Frequently asked questions about Ascentra Credit Union

How is Ascentra Credit Union rated?

Ascentra Credit Union has a 4.9 star rating with 104 reviews. 

When is Ascentra Credit Union open?

Ascentra Credit Union is open now. It will close at 5:30 p.m.