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Ascentra Credit Union
- Bettendorf, IA
About this business
Location details
2019 Grant St, Bettendorf, IA, 52722, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
The previous person I worked with was all around better to deal with. I will not be using the Muscatine branch for any future lending.
got through the drive thru on my lunch hour
Money was pulled from wrong account
I applied for a $20,000 home equity loan, thought since I owned my home I wouldn't have a problem. Your site says even if you have crappy credit there was still a chance to be approved. The $$ would've came out of my checking acct. Don't getting repaid NOT an issue. However it seems you HAVE to have PERFECT CREDIT in order to secure a loan if any kind. 😢
Ascentra I now consider one of the worst financial institutions in the Quad Cities. My mortgage history within online banking has not worked on over a year. On top of that my escrow analysis has not been performed since I opened my mortgage in 2019, now I owe money.Also, there has been fraud on my account twice this year. I cannot catch a break with this financial institution.
I have been told no on the last 2 loan application's I did. I don't like the word No. I will be searching for another credit union to move my accounts into
still have not been called back or contacted on an application i have applied for
I wish you didn't discriminate on people that have filed bankruptcy to help them find a home. I may not be with this institution much longer.
I have banked with multiple different banks around the area. My debit card from Ascentra has been hacked no less than 5 times. Their replacement card policy is terrible it take 10 business days to receive a new card and if something goes wrong and the new card doesn’t show up it’s another 10 business days they give you an ATM card then still charge you the ATM fees. Other institutions you walk in and walk out with a new card the same day. Their staff is less than helpful in every situation. It’s absolutely terrible.
Frequently asked questions about Ascentra Credit Union
How is Ascentra Credit Union rated?
Ascentra Credit Union has a 4.5 star rating with 1,795 reviews.
When is Ascentra Credit Union open?
Ascentra Credit Union is closed now. It will open tomorrow at 9:00 a.m.