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Ashley HomeStore

4.9

About this business

ABOUT THE STORE Here at the Ashley HomeStore in Pittsburgh, PA we believe that your house is much more than just a dwelling. You’re creating a home filled with family and friends, and building life-long memories along the way! This is exactly what inspires us to help you furnish and decorate your home. Our furniture store boasts a positive and friendly environment, with great customer service and one of the largest mattress selections in the area. We have been your go-to furniture and mattress store in Pittsburgh, PA since ... read more

Location details

7215 McKnight Rd, Pittsburgh, PA, 15237, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.93,763 reviews
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Marya R.'s profile image
Marya R. 
2 years ago

I researched all the recliners before coming in. Diane took me right to what I was looking for and also showed me other similar chairs. She didn’t pressure me, she was very personable, told me when the chair would come into the warehouse and explained in full about the delivery process. Very knowledgeable of the product. Even one of the co-workers walked by and praised her and said she was a mentor to him when he started. Very positive experience. 

Business response:

Hello Marya, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

ANGELA C.'s profile image
ANGELA C. 
2 years ago

Adam was very helpful 

Business response:

Hi Angela, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Dave C.'s profile image
Dave C. 
2 years ago

Very comfortable low pressure sale. Everyone was friendly and helpful. I reserve full judgement till my purchase arrives in a month. 

Business response:

Hi Dave, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

MACKLIN R.'s profile image
MACKLIN R. 
2 years ago

I love the worker timm but they sold the sectional when I went to get the truck but Timm came through for me anyways Thanks 

Business response:

Hello Macklin, your comments matter to us. Thank you for providing feedback that can help us to improve. We are sorry that our service has not led you to rate us at 5 stars. Please email us at customerinquiry@yourashley.com or call us at (814)-868-7140, so that we can address your personal concerns. Thank you, Ashley HomeStore team  

JENNA B.'s profile image
JENNA B. 
2 years ago

Mary ann was awesome! Easy to work with and answered all my questions! 

Business response:

Hello Jenna , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

CHRISTINE G.'s profile image
CHRISTINE G. 
2 years ago

Diane was friendly and was able to answer all my questions. 

Business response:

Hello Christine, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

ROSARIO G.'s profile image
ROSARIO G. 
2 years ago

Very kind and helpful employee 

Business response:

Hi Rosario, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

LISA C.'s profile image
LISA C. 
2 years ago

My salesperson was Megan Horn at McKnight Rd Pittsburgh Pa 15237 location. I needed help with finding a heated massage recliner. She said “she got me” really listened to my requirements of what I was looking for. She was very knowledgeable with the stock and matched me perfectly to a chair, saved me a lot of money. I usually would be annoyed with salespeople taking up a lot of my time showing me things that I wasn’t interested in. She did not do that. She explained the delivery process, I was afraid that I would get stuck tr... read more

Business response:

Hi Lisa, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

LANA V.'s profile image
LANA V. 
2 years ago

Steven Arnold was a Big help. 

Business response:

Hello Lana , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Frequently asked questions about Ashley HomeStore

How is Ashley HomeStore rated?

Ashley HomeStore has a 4.9 star rating with 3,763 reviews. 

When is Ashley HomeStore open?

Ashley HomeStore is open now. It will close at 6:00 p.m.