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Ashley HomeStore

4.7

About this business

Location details

1130 Boardman Poland Rd, Youngstown, OH, 44514, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.74,252 reviews
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Erik S.'s profile image
Erik S. 
5 days ago

Ashley’s upholds not only the best furniture in Boardman, Ohio but also have excellent customer service at this location. Billy K. Is a good example in providing excellent customer service at Ashley’s. He is professional, friendly, and truly wants the best for his customers. I only want to get my furniture at Ashley’s because of Billy and his approach in providing excellent customer service. He is well-organized, knowledgeable, and made this visit — perfect. The store’s environment is overall friendly staff, easy to loc... read more

Business response:

Hello Erik , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

William H.'s profile image
William H. 
2 weeks ago

Jon, the sales representative was very knowledgeable about Ashley’s products. He made choosing the right furniture, ordering, and scheduling the delivery easy. Everyone was very polite, professional, and helpful. 

Business response:

Hello William, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Luther A.'s profile image
Luther A. 
2 weeks ago

They gave us the freedom of taking our time to pick out what we needed, did not push any sales on us. They have a big variety of furniture to choose from. Our sales person was very friendly and listened to us, answered all of our questions and helped us to choose what we needed. 

Business response:

Hi Luther, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Miladys O.'s profile image
Miladys O. 
4 weeks ago

I think his name was John. Very knowledgeable salesman 

Business response:

Hi Miladys, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Brad M.'s profile image
Brad M. 
a month ago

Spoke with John right when we walked in the door. He was very informative and polite and helpful. He was not suffocating like some cells people can be. We weren’t set on purchasing anything when we walked in, and we were in a hurry. When we left, he did not try to pressure us into looking at anything. We called him later and told him exactly what we wanted, and he walked us through the process of purchasing and was a great person to work with. We had a great experience in the store and a great experience with John. 

Business response:

Hello Brad , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

William B.'s profile image
William B. 
a month ago

Our salesman, I believe his name was John, was extremely helpful. He did an excellent job helping us find the right couch. Was not a long process. 

Business response:

Hi William, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Becky K.'s profile image
Becky K. 
a month ago

Jamie was very friendly and helpful! 

Business response:

Hi Becky, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Timothy L.'s profile image
Timothy L. 
a month ago

Our salesman, Josh, was very helpful and knowledgeable. The store is well organized and very clean. 

Business response:

Hello Timothy , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Thomas W.'s profile image
Thomas W. 
a month ago

Very helpful 

Business response:

Hello Thomas, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team  

Frequently asked questions about Ashley HomeStore

How is Ashley HomeStore rated?

Ashley HomeStore has a 4.7 star rating with 4,252 reviews. 

When is Ashley HomeStore open?

Ashley HomeStore is open now. It will close at 8:00 p.m.