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Ashley Store

4.7

About this business

Location details

1130 Boardman Poland Rd, Youngstown, OH, 44514, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.74,626 reviews
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Sandra A.'s profile image
Sandra A. 
4 months ago

Nicely greeted upon entering store. Searched extensively for credit owed to use toward purchase. Delivery date set was very accommodating and within reasonable amount of time. 

Business response:

Hi Sandra, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Mary R.'s profile image
Mary R. 
4 months ago

The door greeting, products and warranty plan knowledge was excellence. Chase is very efficient and thorough and assisted us within our scope of pricing. Overall excellent! Thank you. 

Business response:

Hi Mary, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Brittany A.'s profile image
Brittany A. 
4 months ago

Monica was amazing!! Shes helped me before when i came to buy a bed and today she took great care in helping me find just what i needed. Shes efficient and knowledgeable as well as paitent. If it wasnt for her i wouldnt be a returning customer 

Business response:

Hello Brittany , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Ed K.'s profile image
Ed K. 
4 months ago

No pressure, great guidance, very friendly. 

Business response:

Hello Ed, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Kenneth B.'s profile image
Kenneth B. 
4 months ago

Our visit was friendly informative and resulted in us making a purchase! Monica was very knowledgeable! She didn’t pressure us. She had answers for every question we had. She was thoroughly prepared to handle any issues whether it be specific product issues or financing options or delivery expectations. In addition to Monica’s excellence, I would like to point out that the store is beautiful. Whoever is responsible for all the furniture “settings” knows what they are doing. 

Business response:

Hi Kenneth, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Donna D.'s profile image
Donna D. 
5 months ago

Chase was a great sales person! Very knowledgeable and helpful. Went over the order to make sure it was all correct and explained it to me! 

Business response:

Hi Donna, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Roberta H.'s profile image
Roberta H. 
5 months ago

Cyndi Gorcacz was an excellent salesperson. Very knowledgeable and helpful. Would refer everyone to Cyndi. 

Business response:

Hello Roberta , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Matt B.'s profile image
Matt B. 
5 months ago

Jamie made the process smooth. Thanks! 

Business response:

Hello Matt, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Dianne D.'s profile image
Dianne D. 
5 months ago

Chase P. at the Boardman store was thorough and so helpful in the purchase of a badly needed new mattress. I will come back when I'm ready to buy a new dining room table! 

Business response:

Hello Dianne , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Frequently asked questions about Ashley Store

How is Ashley Store rated?

Ashley Store has a 4.7 star rating with 4,626 reviews. 

When is Ashley Store open?

Ashley Store is closed now. It will open at 10:00 a.m.