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Ashley Store

4.7

About this business

Location details

1130 Boardman Poland Rd, Youngstown, OH, 44514, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.74,626 reviews
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Doug Q.'s profile image
Doug Q. 
3 weeks ago

Very pleased with information and not pushy. Rocco was very patient, kind and professional. Very pleasant and we highly recommend him. 

Business response:

Hello Doug, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Barbara W.'s profile image
Barbara W. 
a month ago

Everyone was very helpful 

Business response:

Hi Barbara, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Scott S.'s profile image
Scott S. 
a month ago

The sales person we had was wonderful. His name was Dave. He was very helpful and informative about our selection and the possible problems that could arise when trying to get it into a house such as the size of the couch being larger than the standard size of the house doors. Thankfully, for as I was not a problem, but to have a sales associate that is aware of that information and is upfront about, it was rather refreshing. He was not pushy by any means and we were very happy to do business with that individual. 

Business response:

Hi Scott, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

John H.'s profile image
John H. 
a month ago

Rocco did answer all my questions. Gave me a good a good price on the chair. Hope to do business again with Ashley. 100% satisfied. Thank you. 

Business response:

Hello John , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Brenda A.'s profile image
Brenda A. 
a month ago

My sales specialist was amazing! He did a wonderful job helping! 

Business response:

Hello Brenda, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Ivan L S.'s profile image
Ivan L S. 
a month ago

Rocco was very knowledgeable, straight forward, efficient, easy to talk with. He knew the products and processes well. My wife and I really did not walk the showroom floor long. Upon entry, Rocco greeted us. Told us where most mechanical opening couches were (we ended up with electrical -how the couch and love seat set were designed met our specific requirements). We walked the showroom probably less than 2 -3 minutes. 

Business response:

Hi Ivan, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Jonathan P.'s profile image
Jonathan P. 
a month ago

Jon Brown made my experience great. He spent the time helping me find what I wanted even though it was a small purchase. He made it a no-pressure situation and let me make my own decision to buy the couch. I was thrilled with his service! 

Business response:

Hi Jonathan, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Mark R.'s profile image
Mark R. 
a month ago

Found what we were looking for at a great price 

Business response:

Hello Mark , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Amy B.'s profile image
Amy B. 
a month ago

I was impressed with the salesman. He was knowledgeable and courteous. 

Business response:

Hello Amy, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Frequently asked questions about Ashley Store

How is Ashley Store rated?

Ashley Store has a 4.7 star rating with 4,626 reviews. 

When is Ashley Store open?

Ashley Store is closed now. It will open at 10:00 a.m.