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Ashley Store

4.7

About this business

Location details

1130 Boardman Poland Rd, Youngstown, OH, 44514, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.74,587 reviews
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Karen H.'s profile image
Karen H. 
a month ago

Awsome sales guy 

Business response:

Hi Karen, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Tiffany S.'s profile image
Tiffany S. 
a month ago

I got greeted at the front and I told the guy I wanted to look around first and I’m glad they let me look around till I got them when I was ready. I went in to just get a couch even though I needed a bedroom set and mattress. I knew my total would be high for all that. So I was just focused on the couch till Rocco Jones helped me with the deal they had going on and I got everything I needed. 

Business response:

Hello Tiffany , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Eric T.'s profile image
Eric T. 
a month ago

Camilla Patterson made the process of purchasing new mattress, box springs, and bedroom furniture an awesome experience. She’s personable, knowledgeable, friendly & made the experience fantastic. 

Business response:

Hello Eric, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

James O.'s profile image
James O. 
a month ago

Cindi was very helpful. She answered our call and found exactly what we were looking for. She said that our furniture was in stock so we went to the store, paid for the furniture, and set up the appointment for delivery. She explained the benefits of insurance which we purchased. This was the easiest purchase we ever made and that was because of Cindi. 

Business response:

Hi James, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Carlos R.'s profile image
Carlos R. 
a month ago

Everything was exactly as we expected well done, thank you. 

Business response:

Hi Carlos, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Vicki F.'s profile image
Vicki F. 
a month ago

Sweet and helpful 

Business response:

Hello Vicki , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Michael W M.'s profile image
Michael W M. 
a month ago

Sales associate Jason was very knowledgeable, helpful, and was not high pressure. Great purchase experience. 

Business response:

Hello Michael, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Joanne W.'s profile image
Joanne W. 
a month ago

Tony was very helpful, show us exactly what we were looking for, and stayed with us till the sale was done. The girls at the desk were also very friendly, and even though the one girl was training another, they still had conversation with us. 

Business response:

Hi Joanne, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Robert J T.'s profile image
Robert J T. 
a month ago

Great to have a brick and mortar furniture place. Impossible to buy online. I sat in fifty different love seats in multiple stores before I found a comfortable one. Great location, clean, lots of inventory, no pressure selling and he put up with me. I’m very picky. Of course I had to pick an item on back order but when it arrives I’m sure I’ll be happy with it. Very smooth transaction. 

Business response:

Hi Robert, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Frequently asked questions about Ashley Store

How is Ashley Store rated?

Ashley Store has a 4.7 star rating with 4,587 reviews. 

When is Ashley Store open?

Ashley Store is closed now. It will open tomorrow at 10:00 a.m.