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Ashley Store

4.7

About this business

Location details

1130 Boardman Poland Rd, Youngstown, OH, 44514, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.74,587 reviews
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Rose M.'s profile image
Rose M. 
2 months ago

I came in to purchase a loveseat and recliner while the store was having internet issues. Jorey and Jen really did everything they could to process my order, despite the internet issue, and get me on my way. I am so thankful to them. 

Business response:

Hello Rose , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Michael P.'s profile image
Michael P. 
2 months ago

The salesman was very knowledgeable and answered all our questions. He was very personable and very nice. 

Business response:

Hello Michael, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Patti P.'s profile image
Patti P. 
2 months ago

Camilla was very helpful and helped us to hold our purchase till we are ready so we haven't received our purchase I'll we are ready 

Business response:

Hi Patti, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Barbara L.'s profile image
Barbara L. 
2 months ago

Was Give Great Service With My Choice Of Sofa Sleeper.He Was Kind Enough To Even Let Out The Bed So I Feel And See It.Great Salesman.Give Him A 10 🙂🙂 

Business response:

Hi Barbara, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Jane L.'s profile image
Jane L. 
2 months ago

I was very pleased, Rocco answered every question I asked, if he didn’t know the answer he went and got me the answer 

Business response:

Hello Jane , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Kathleen A B.'s profile image
Kathleen A B. 
2 months ago

Professional. Courteous primpt 

Business response:

Hello Kathleen, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Sandra A.'s profile image
Sandra A. 
2 months ago

Nicely greeted upon entering store. Searched extensively for credit owed to use toward purchase. Delivery date set was very accommodating and within reasonable amount of time. 

Business response:

Hi Sandra, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Mary R.'s profile image
Mary R. 
3 months ago

The door greeting, products and warranty plan knowledge was excellence. Chase is very efficient and thorough and assisted us within our scope of pricing. Overall excellent! Thank you. 

Business response:

Hi Mary, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Brittany A.'s profile image
Brittany A. 
3 months ago

Monica was amazing!! Shes helped me before when i came to buy a bed and today she took great care in helping me find just what i needed. Shes efficient and knowledgeable as well as paitent. If it wasnt for her i wouldnt be a returning customer 

Business response:

Hello Brittany , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Frequently asked questions about Ashley Store

How is Ashley Store rated?

Ashley Store has a 4.7 star rating with 4,587 reviews. 

When is Ashley Store open?

Ashley Store is closed now. It will open tomorrow at 10:00 a.m.