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Ashley Store

4.7

About this business

Location details

1130 Boardman Poland Rd, Youngstown, OH, 44514, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.74,626 reviews
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Shawn W D.'s profile image
Shawn W D. 
5 months ago

Great service from the minute we walked in!! 

Business response:

Hi Shawn, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Francene F.'s profile image
Francene F. 
5 months ago

Answered all our questions and work to understand our needs 

Business response:

Hello Francene , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Thomas P.'s profile image
Thomas P. 
5 months ago

Our salesperson was very informative helping explain the types of mattresses and not pushy. She genuinely listened to what our needs were. 

Business response:

Hello Thomas, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Marla B.'s profile image
Marla B. 
5 months ago

Great , but I do wish we had the option of purchasing the lamps and taking them home the same day an avoid waiting or them to be shipped, 

Business response:

Hi Marla, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Kim V.'s profile image
Kim V. 
5 months ago

Absolutely amazing service and excellent customer service greeted with a smile and friendly service extremely polite and respectful Jason is the salesman who waited on me and I couldn’t be more pleased and grateful thank you 

Business response:

Hi Kim, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Brianna S.'s profile image
Brianna S. 
5 months ago

Chase was super helpful and low pressure and made the process really easy. 

Business response:

Hello Brianna , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Lori T.'s profile image
Lori T. 
5 months ago

Jamie was really good showing me around all the mattresses , explained what different firmness and softness for my particular medical problems I have. I will be coming back to hopefully purchase my couch from her. 

Business response:

Hello Lori, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Tony A.'s profile image
Tony A. 
6 months ago

We were greeted and helped by a very nice young man. Walking is difficult because of our age, but he showed us exactly what we needed. The chair we purchased has just been delivered and we are pleased with it at this point. Very nice delivery men also. This was a good experience. 

Business response:

Hi Tony, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Kimberly J.'s profile image
Kimberly J. 
6 months ago

Monica was great. She clearly understood our needs, had excellent product knowledge and was helpful but not pushy. Thanks to her!! 

Business response:

Hi Kimberly, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Frequently asked questions about Ashley Store

How is Ashley Store rated?

Ashley Store has a 4.7 star rating with 4,626 reviews. 

When is Ashley Store open?

Ashley Store is closed now. It will open at 10:00 a.m.