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Ashley Store

4.7

About this business

Location details

7215 McKnight Rd, Pittsburgh, PA, 15237, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.74,553 reviews
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LAUREN S.'s profile image
LAUREN S. 
3 years ago

The sales associates were so welcoming and patient. We were not pressured to hurry up and make a decision. We had gone to another very popular local to Pittsburgh furniture store and they were rushing us and we did not feel comfortable to sit on the couches to see what we liked so we left. We had the opposite experience at Ashley. Very personal staff who encouraged us to take our time and sit on everything to see what we really would be happy with! 

Business response:

Hi Lauren, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

LUCINDA S.'s profile image
LUCINDA S. 
3 years ago

Megan was very accommodating. She’s on top of her game! 

Business response:

Hi Lucinda, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Jackie M.'s profile image
Jackie M. 
3 years ago

Victoria was so wonderful she could not of been more helpful and knowledgeable about furniture we bought difinitely coming back soon cause of such an awesome experience there👍😀❤️ 

Business response:

Hello Jackie , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

paul b.'s profile image
paul b. 
3 years ago

The salesman was polite, knowledgeable,& thorough not one bit pushy to which I appreciate! 

Business response:

Hello Paul, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

BRIAN S.'s profile image
BRIAN S. 
3 years ago

Very helpful and informative sales associate. 

Business response:

Hi Brian, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

JESSICA F.'s profile image
JESSICA F. 
3 years ago

A personable, helpful sales associate in Pittsburgh worked with us to customize our dining set options; no pressure, great quality, and excellent customer support! 

Business response:

Hi Jessica, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

BENJAMIN C.'s profile image
BENJAMIN C. 
3 years ago

Let me shop, but also very helpful. Great experience! 

Business response:

Hello Benjamin , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Marya R.'s profile image
Marya R. 
3 years ago

I researched all the recliners before coming in. Diane took me right to what I was looking for and also showed me other similar chairs. She didn’t pressure me, she was very personable, told me when the chair would come into the warehouse and explained in full about the delivery process. Very knowledgeable of the product. Even one of the co-workers walked by and praised her and said she was a mentor to him when he started. Very positive experience. 

Business response:

Hello Marya, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

ANGELA C.'s profile image
ANGELA C. 
3 years ago

Adam was very helpful 

Business response:

Hi Angela, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Frequently asked questions about Ashley Store

How is Ashley Store rated?

Ashley Store has a 4.7 star rating with 4,553 reviews. 

When is Ashley Store open?

Ashley Store is closed now. It will open tomorrow at 10:00 a.m.