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Ashley Store

4.7

About this business

Location details

7215 McKnight Rd, Pittsburgh, PA, 15237, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.74,553 reviews
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Dave C.'s profile image
Dave C. 
3 years ago

Very comfortable low pressure sale. Everyone was friendly and helpful. I reserve full judgement till my purchase arrives in a month. 

Business response:

Hi Dave, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

MACKLIN R.'s profile image
MACKLIN R. 
3 years ago

I love the worker timm but they sold the sectional when I went to get the truck but Timm came through for me anyways Thanks 

Business response:

Hello Macklin, your comments matter to us. Thank you for providing feedback that can help us to improve. We are sorry that our service has not led you to rate us at 5 stars. Please email us at customerinquiry@yourashley.com or call us at (814)-868-7140, so that we can address your personal concerns. Thank you, Ashley HomeStore team 

JENNA B.'s profile image
JENNA B. 
3 years ago

Mary ann was awesome! Easy to work with and answered all my questions! 

Business response:

Hello Jenna , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

CHRISTINE G.'s profile image
CHRISTINE G. 
3 years ago

Diane was friendly and was able to answer all my questions. 

Business response:

Hello Christine, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

ROSARIO G.'s profile image
ROSARIO G. 
3 years ago

Very kind and helpful employee 

Business response:

Hi Rosario, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

LISA C.'s profile image
LISA C. 
3 years ago

My salesperson was Megan Horn at McKnight Rd Pittsburgh Pa 15237 location. I needed help with finding a heated massage recliner. She said “she got me” really listened to my requirements of what I was looking for. She was very knowledgeable with the stock and matched me perfectly to a chair, saved me a lot of money. I usually would be annoyed with salespeople taking up a lot of my time showing me things that I wasn’t interested in. She did not do that. She explained the delivery process, I was afraid that I would get stuck tr... read more

Business response:

Hi Lisa, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

LANA V.'s profile image
LANA V. 
3 years ago

Steven Arnold was a Big help. 

Business response:

Hello Lana , thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Ashley HomeStore. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Anna E.'s profile image
Anna E. 
3 years ago

Great customer services 

Business response:

Hello Anna, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Celeste K.'s profile image
Celeste K. 
3 years ago

The sales associate Plumm was very attentive and helped us without being overbearing. 

Business response:

Hi Celeste, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@yourashley.com or call us at (814)-868-7140. Thank you, Ashley HomeStore team 

Frequently asked questions about Ashley Store

How is Ashley Store rated?

Ashley Store has a 4.7 star rating with 4,553 reviews. 

When is Ashley Store open?

Ashley Store is closed now. It will open tomorrow at 10:00 a.m.