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Aspen Dental - Albuquerque, NM
- Albuquerque, NM
About this business
Location details
2424 Louisiana Blvd STE 501, Albuquerque, NM, 87110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 5:00 p.m. | |
| Tue | 07:00 a.m. to 5:00 p.m. | |
| Wed | 07:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 08:00 a.m. to 5:00 p.m. | |
| Sat | 08:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Had a cracked tooth went in for an emergency tooth removal! Staff and dentist was amazing made me feel very comfortable got me in the same day! Very much appreciated and recommend them!! Keep up the amazing work!
I started going to Aspen Dental last year to address my oral health after a few years of not seeing a dentist at all. Admittedly my health was on the decline, overcrowding, gum recession, and cavities galore. I struggled with seeing dentists because I always felt judged and too ashamed to fix the issues. On my very first visit Chris was so kind and helpful, after the initial checkup we set up a game plan and he laid out all the costs very clearly. Luckily my insurance worked with them and after about 5 appointments in Decemb... read more
I don't really understand the other reviews. I've been here a few times, the desk guy is pretty friendly and the dentist's assistant was very kind and helpful. I appreciate how upfront they are about pricing and they're honest with me about whether a procedure needs to happen ASAP or if it can wait.
The staff there are friendly and professional. The dentist wasn't to friendly but, he was professional. They made the whole process comfortable.
Guess I'm the exception to the negative reviews left for this office. I went to this Aspen Dental after a crown popped out to see about getting it replaced and my regular dental practice had a long wait time to see me. I had very friendly interaction with both Tristan (dental assistant) and Christopher (office manager I believe), as well as Dr Taylor. They were very forthcoming about care options going forward and set up expectations for costs. I now have some professional input to inform my choices on what to do next. As I... read more
Business response:
Thank you for sharing your experience with the team in Albuquerque, Rok. I'm happy to hear your visit was a success! - Mitch, ADMI
Wonderful, friendly, helpful staff. My bite was not quite right from a previous dentist visit at another unrelated facility and the Doctor was nice enough to readjust it for me. It was quick and painless. No numbing required and I really appreciated that I was able to IMMEDIATLY feel the difference in my bite. The DA made easy conversation and I could really tell how much he loves what he does. Definitely my best experience at the dentist.
Everything can be done to fix issues, first off the office is open just like their other branches that they have but I guess they got tired of the negative reviews, secondly they only care about upselling and not dealing with the main issues, also it's odd that it's OK for a client to wait the long waiting hours but you cancel an appointment and they want to throw a fit, thirdly no wonder they have a huge turnover rate, always do you're due diligence and you will find a dentist who will work with you not the other way around... read more
Business response:
Hi Julio, we really appreciate you for taking a moment to share your feedback. We regret that your experience didn't live up to expectations. We wanted to let you know that we’ve read your review and will address concerns with the team with an eye to improving future patient experiences. If you have any questions about the care plan you received, please don't hesitate to reach out to the team. -The Customer Service Team
I went back after the discourteous wait at lunch hour. The receptionist will not offer denture repair WITHOUT a full dental check up with them. I have run into this before. I just want my top denture repaired I do not want a new dentist.
Business response:
We are sorry for any trouble you're having, Kirk. Please reach out to our Customer Service team at 1-844-296-0187, so we can assist you. -The Customer Service Team
I went there during lunch hour. There was a sign saying please sit down and wait. . . . I waited for over 30 minutes then left.
Frequently asked questions about Aspen Dental - Albuquerque, NM
How is Aspen Dental - Albuquerque, NM rated?
Aspen Dental - Albuquerque, NM has a 4.2 star rating with 780 reviews.
When is Aspen Dental - Albuquerque, NM open?
Aspen Dental - Albuquerque, NM is closed now. It will open at 8:00 a.m.