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Aspen Dental - Albuquerque, NM
- Albuquerque, NM
About this business
Location details
2424 Louisiana Blvd STE 501, Albuquerque, NM, 87110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 5:00 p.m. | |
| Tue | 07:00 a.m. to 5:00 p.m. | |
| Wed | 07:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 08:00 a.m. to 5:00 p.m. | |
| Sat | 08:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Had a cracked tooth went in for an emergency tooth removal! Staff and dentist was amazing made me feel very comfortable got me in the same day! Very much appreciated and recommend them!! Keep up the amazing work!
I started going to Aspen Dental last year to address my oral health after a few years of not seeing a dentist at all. Admittedly my health was on the decline, overcrowding, gum recession, and cavities galore. I struggled with seeing dentists because I always felt judged and too ashamed to fix the issues. On my very first visit Chris was so kind and helpful, after the initial checkup we set up a game plan and he laid out all the costs very clearly. Luckily my insurance worked with them and after about 5 appointments in Decemb... read more
I don't really understand the other reviews. I've been here a few times, the desk guy is pretty friendly and the dentist's assistant was very kind and helpful. I appreciate how upfront they are about pricing and they're honest with me about whether a procedure needs to happen ASAP or if it can wait.
The staff there are friendly and professional. The dentist wasn't to friendly but, he was professional. They made the whole process comfortable.
Guess I'm the exception to the negative reviews left for this office. I went to this Aspen Dental after a crown popped out to see about getting it replaced and my regular dental practice had a long wait time to see me. I had very friendly interaction with both Tristan (dental assistant) and Christopher (office manager I believe), as well as Dr Taylor. They were very forthcoming about care options going forward and set up expectations for costs. I now have some professional input to inform my choices on what to do next. As I... read more
Business response:
Thank you for sharing your experience with the team in Albuquerque, Rok. I'm happy to hear your visit was a success! - Mitch, ADMI
Wonderful, friendly, helpful staff. My bite was not quite right from a previous dentist visit at another unrelated facility and the Doctor was nice enough to readjust it for me. It was quick and painless. No numbing required and I really appreciated that I was able to IMMEDIATLY feel the difference in my bite. The DA made easy conversation and I could really tell how much he loves what he does. Definitely my best experience at the dentist.
They called to reschedule me twice last minute and the receptionist was rude. Don't waste your time.
Business response:
We are really sorry to hear this and can understand your frustrations, Shelby. We appreciate you for taking a moment to share your feedback. We wanted to let you know that we have read your review and will address concerns with the team in Albuquerque, with an eye to improving future patient experiences. -The Customer Service Team
No one seemed to care about my time. No communication or concern for extended wait. When I asked about it 45 min later "oh we are short staffed" smh. Once they did bring me in the operations manager came to me and gave me his card and reassured me I was a priority. I was proceeded to be gagged and prodded for an hour because "they" do it right. They didn't hide the fact that they couldn't care less about why I was there- I was there to be sold what they wanted. I ended up leaving 45 min into the "exam" once they told me I ha... read more
I'd give a lower star rating if one was available. My fisrt visit to hve my few remaining teeth removed before getting dentures should have told me everything. When he gave me the shot in the roof of my mouth he didn't warn me how painful it was going to be. So I yelled from the pain, he walked out on me because of my reaction. That was in February 2025. My lower dentures have never fit. When I put the adhesive on the denture plate it doesn't even touch my gum! He has told me that I have an underbite. I contacted the 3 denti... read more
Business response:
We're very disappointed to hear this, Bobbi. Our team would appreciate the opportunity to look into your experience further. Please give us a call at 1-844-296-0187, so we can address your concerns. -The Customer Service Team
Frequently asked questions about Aspen Dental - Albuquerque, NM
How is Aspen Dental - Albuquerque, NM rated?
Aspen Dental - Albuquerque, NM has a 4.2 star rating with 720 reviews.
When is Aspen Dental - Albuquerque, NM open?
Aspen Dental - Albuquerque, NM is open now. It will close at 5:00 p.m.