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Aspen Dental - Albuquerque, NM

4.2
  • Albuquerque, NM

About this business

Location details

2424 Louisiana Blvd STE 501, Albuquerque, NM, 87110, United States

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WeekdayScheduleStatus
Mon07:00 a.m. to 5:00 p.m.
Tue07:00 a.m. to 5:00 p.m.
Wed07:00 a.m. to 5:00 p.m.
ThuClosed
FriClosed
SatClosed
SunClosed
4.2752 reviews
Dan L.'s profile image
Dan L. 
rating
4 years ago

I called to ask if they could fix my broken denture and they said yes come to us right away and they will fix it. I said am an hour away and will be there, I get there and they said are technician had to leave, they were sorry but could not help me. Wasted 2 hours of my day plus 20 dollars in gas to get there. I'm not happy. I feel I should be compensated. What do you think? 

Business response:

Hi Dan, I'm very sorry to hear this and can understand your frustration. If you haven't called the Patient Satisfaction team yet, they would appreciate the opportunity to talk to you: 1-866-767-0890. - Krista, ADMI  

TJ M.'s profile image
TJ M. 
rating
5 years ago

I agree with the other review. It should be a zero. I was very disappointed that I was told I would get a partial then a final denture. I was never told it was dependent on the healing of my gums. Every time I went in to get an adjustment on my dentures which fit horribly, I was told not to worry because I will be getting a "metal" final denture. Now I find out that it's a permanent one is not included in the price that was given to me at the beginning and they never had plans to give me a final denture. Now if I want a fina... read more

Business response:

I'm really sorry to hear that, TJ. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Dawn, ADMI 

Matthew G.'s profile image
Matthew G. 
rating
6 years ago

I am having severe tooth pain and when I located aspen dental and saw that they accepted aetna dmo insurance Which is also advertised on their website it was such a relief since so many other dentists don't accept that insurance so I scheduled an appointment before Driving 40 miles to them I called them just to make sure they accept my insurance the first girl I talked to said no we don't accept that insurance and I asked why is it advertised on the website and her response "I'm not sure" so I called their second number and ... read more

Laurel W.'s profile image
Laurel W. 
rating
6 years ago

Should be ZERO stars. They are scam artists recommending expensive cleanings and refusing to give the patient a choice to do standard insurance covered cleanings. Google Aspen dental fraud to learn a lot more about this company. 

Business response:

Hello Laurel! I am sorry to hear about your experience. Please call me so that we can discuss 844-296-0181 ext 201721. Sarah, ADMI 

Frequently asked questions about Aspen Dental - Albuquerque, NM

How is Aspen Dental - Albuquerque, NM rated?

Aspen Dental - Albuquerque, NM has a 4.2 star rating with 752 reviews. 

When is Aspen Dental - Albuquerque, NM open?

Aspen Dental - Albuquerque, NM is closed now. It will open on Monday at 7:00 a.m.