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Aspen Dental - Ashtabula, OH

4.2
  • Ashtabula, OH

About this business

Location details

3228 N Ridge Road E, Ashtabula, OH, 44004, United States

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WeekdayScheduleStatus
Mon07:00 a.m. to 5:00 p.m.
Tue07:00 a.m. to 5:00 p.m.
Wed07:00 a.m. to 5:00 p.m.
Thu07:00 a.m. to 5:00 p.m.
Fri07:00 a.m. to 1:00 p.m.
SatClosed
SunClosed
4.2739 reviews
Anonymous's profile image
Anonymous 
11 years ago

Has an awesome experience as a new patient at the Ashtabula Aspen Dental! Everyone made me feel very comfortable and the office manager, Patrick White, made the financing super painless! 

Anonymous's profile image
Anonymous 
11 years ago

Aspen Dental of Ashtabula Ohio is an excellent dental facility. The staff there are friendly and very informative. They answered all my questions and were very caring...I highly recommend them for all you dental needs. Thanks Aspen Dental.... 

Pape Camara's profile image
Pape Camara 
2 years ago

Okonoboh Sydney is a DMD At Aspen he supposed to take 4 my teeth but this men take 15 my teeths I don’t know why I went home with pain the. Ext day I comeback to ask what medicine I have to take they send me to the target behind the office I went there get the medicine and I drink the medicine I comeback to the office Mande Harbin and Landon Kanion make sign a paper and I was under duress They offer me $ 25000 and will be fixed my teeth but never happens I have problems to ride et writing English can someone help me a... read more

Paige Watson's profile image
Paige Watson 
2 years ago

Please everyone save yourself a painful visit from going to the Ashtabula Aspendental. I literally spent over two hours going back and fourth with the facility explaining to them my active duty military insurance tricare they claimed they were VERY familiar with. They told me I needed to provide an insurance card I explained to them tricare does not provide them, I told them I could give them my SSN, DODID, or my benefits number they told me that’s not enough information. All while saying they knew for a fact they take my in... read more

Business response:

Hi Paige, I'm sorry that you didn’t have a positive experience. Thanks for taking a moment to let us know about your visit and sharing your feedback with us so that we can continue to improve patient experiences. If you would like to share more detail about your visit, you can reach us directly at 1-866-767-0890. - Heather, ADMI 

Janet Lori's profile image
Janet Lori 
recommend  Recommended
3 years ago

waited over an hour to be called back for x-rays. saw the dentist for under 2 minutes. I asked for the tooth to be pulled because half of it was missing, he flat out refused. then wanted to charge me $3000 for their treatment. I mentioned getting dentures because I only have 10 teeth in my mouth and 4 are broken. he absolutely refused. I wasted 3 hours and left in more pain than when I arrived. 

Business response:

I'm sorry you didn't have a positive experience, Janet. If you would like to share more details about your visit, the Customer Service team would appreciate the opportunity to talk to you: 1-866-767-0890. - Mitch, ADMI  

Dwayne McLaughlin's profile image
Dwayne McLaughlin 
4 years ago

Dentist more used car salesman then doctor. Have No idea how normal teeth should look like. 100 percent lie on there 100 percent money back on dentures. A Huge waste of time and money. Pathetic at best. 

Business response:

I'm really sorry to hear that, Dwayne. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Cindy, ADMI 

Christine Hutchinson's profile image
Christine Hutchinson 
5 years ago

my appointment time was for 11am so i showed up 10 minutes early, sat an waited while the other 4 customers were called back ,so i went back up to the front desk an asked wha t was taking so long to be told that because i made my appointment online that that causes thing to be double booked. wow total wait time for that was 45 mins to be finally called back for an xray and to finish my paper i already did online to waiting on the dentist who finally came in after now waiting since i came in of over an hour to then sit an wai... read more

Business response:

Hi Christine, I'm sorry that you didn't have a positive experience. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. – Michelle, ADMI  

Tom-Kathy Hitchcock's profile image
Tom-Kathy Hitchcock 
5 years ago

I attempted to get my teeth cleaned and the only thing I got was a sales pitch to completely rework my mouth. The people were friendly. I will never go back to Aspen dental. I wanted a cleaning and I got a sales pitch for $2000.00. 

Business response:

I'm so glad you've enjoyed your experience with the team. We appreciate your feedback about pricing. I will pass this along to the team, but please don't hesitate to reach out to them to discuss any questions or concerns you have about your treatment plan. – Dawn, ADMI  

Rob Coffelt's profile image
Rob Coffelt 
5 years ago

it felt like i was on an assembly line. the dentist never introduced himself. had no clue what was going on. then next thing i know, they are talking about financing and alot more work that i didnt need done. i was there to get one tooth pulled. dont know of why they gave me the hassle. i was so scared sitting in the financial office, i got up and left. i had enough cash to pay for a tooth to be pulled and then they told me they arent gonna pull it that day....the whole reason I went there to begin with. stick with y... read more

Business response:

I'm so sorry you felt that way, Rob. Everyone should feel comfortable at an Aspen Dental practice. Please let our Patient Satisfaction team know about the experience you had so they can help address your concerns. You can reach them directly at 1-844-296-0187. - Emily, ADMI 

Frequently asked questions about Aspen Dental - Ashtabula, OH

How is Aspen Dental - Ashtabula, OH rated?

Aspen Dental - Ashtabula, OH has a 4.2 star rating with 739 reviews. 

When is Aspen Dental - Ashtabula, OH open?

Aspen Dental - Ashtabula, OH is closed now. It will open at 7:00 a.m.