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Aspen Dental - Charlotte, NC (Northlake)

4.3
  • Charlotte, NC

About this business

Location details

8020 Northlake Creek Dr STE B, Charlotte, NC, 28216, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 6:00 p.m.
Tue07:30 a.m. to 5:30 p.m.
Wed07:30 a.m. to 5:30 p.m.
Thu07:30 a.m. to 5:30 p.m.
Fri07:30 a.m. to 12:30 p.m.
SatClosed
SunClosed
4.3660 reviews
Kerry Patterson's profile image
Kerry Patterson 
recommend  Recommended
4 years ago

Great Staff, once you get pass the receptionist at the front 

Business response:

Thank you for your feedback, Kerry. Keep on smiling! - Mitch, ADMI 

Gracie Sadler's profile image
Gracie Sadler 
recommend  Recommended
4 years ago

Awesomely team Vanessa is awesome She will make sure everything is correct before you leave out. You can’t do nothing but love her 

Business response:

I'm happy to hear that, Gracie. It’s great that you felt at ease with the team, and I hope that you continue to have 5-star experiences. - Michelle, ADMI 

Gwendolyn Camps's profile image
Gwendolyn Camps 
2 years ago

They are liars they told me my cost would be 0 because Medicare would cover all expenses. And they knew that was not true. They did upper and lower plate which I only need lower but because the goverment was paying for it, they took it vantage of it. my bill came up to $6000 and they knew that Medicare was only going to pay 3500 so they thought I would pay the other 2500. They are a money hungry liars in dental office. I would not recommend that one person to go to them.I’m gonna pay them $2500 when they lied and said that... read more

Business response:

I'm sorry that your experience didn't live up to expectations, Gwendolyn. Thanks for taking a moment to let us know about your visit and sharing your feedback with us so that we can continue to improve patient experiences. If you would like to share more detail about your visit, you can reach us directly at 1-866-767-0890. - Heather, ADMI 

Carmen Lynn's profile image
Carmen Lynn 
2 years ago

Absolutely do not consider “Dr.” Alagic of his office a place for dental care! His work is nothing short of harmfully life altering. He has charged me 30,000 to mess my whole mouth up, focused me to be on a liquid diet, and canceled every bit of my 7 year warranty. The minute they knew I was upset they stopped taking phone calls for me. You will have to call them from unknown numbers. The amount of games and lies they do are absolutely childish. The promises and contracts with them are a joke. The work they do has left ... read more

Business response:

I'm so sorry that your experience didn't live up to expectations, Carmen. I'd be happy to make sure that the team in Charlotte is aware of your feedback, but I know that the Customer Service team would appreciate the opportunity to learn more. Please consider calling us directly at 1-866-767-0890. - Heather, ADMI 

Crystal Patterson's profile image
Crystal Patterson 
3 years ago

Run!!!! This place is a painful, time wasting, lying, and money stealing places. Beyond a cure painful joke of a place. If you or your love ones are looking for true help, look outside this office & Aspen Dental altogether. They got me for 30,000 and it’s still costing me more money. In the middle of that told me I need to have a wisdom tooth pulled. Dr. Alagic took me it would be quick and easy & it would be 400$. I go for that appointment and the next doctor said he was uncomfortable doing it without anesthesia an... read more

Keria Sanders's profile image
Keria Sanders 
4 years ago

This place is a rip off. My elderly mother has been dealing with them since last year in attempt to get a partial. She has had multiple bogus appointments where she is there well over two hours sometimes close to five hours. We are talking simple procedures like cleaning and x-rays. When I called to confront them today the simple minded front desk guys proceeds to tell me that her visits have been free. After I tell him I do need finances and I know that they have charged her well over $1600. He then back tracks and says th... read more

Business response:

Keria, I encourage you to reach out to the Patient Satisfaction Team to discuss this in more detail: 1-866-767-0890. - Mitch, ADMI  

Charlene Gould's profile image
Charlene Gould 
4 years ago

Miscommunication about scheduled appointments, staff turn-overs and cost of services. 

Business response:

I'm so sorry to hear this, Charlene. I encourage you to let the Patient Satisfaction team know about your experience, so they can address your concerns directly: 1-866-767-0890. - M itch, ADMI  

Frequently asked questions about Aspen Dental - Charlotte, NC (Northlake)

How is Aspen Dental - Charlotte, NC (Northlake) rated?

Aspen Dental - Charlotte, NC (Northlake) has a 4.3 star rating with 660 reviews. 

When is Aspen Dental - Charlotte, NC (Northlake) open?

Aspen Dental - Charlotte, NC (Northlake) is closed now. It will open on Monday at 8:00 a.m.