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Aspen Dental - Charlotte, NC (Northlake)
- Charlotte, NC
About this business
Location details
8020 Northlake Creek Dr STE B, Charlotte, NC, 28216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 07:30 a.m. to 5:30 p.m. | |
| Wed | 07:30 a.m. to 5:30 p.m. | |
| Thu | 07:30 a.m. to 5:30 p.m. | |
| Fri | 07:30 a.m. to 12:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This place obviously specializes in ripping people off. My elderly mother has been seeing them for the past year. The first initial visit she lasted 5 hrs, thinking that they were diligent I didn't worry. As the year progressed she has been fitted for on I'm now being told was a temporary partial. That she is now being x-rayed for the permanent structure. They have now ran up over a $1600 bill and still counting. Then rude little immature guy that works the front desk Jas the nerves to state that her visits have been free. ... read more
Business response:
I'm sorry to hear this, Keria. If you would like to share more detail about your experience, the Patient Satisfaction team would appreciate the opportunity to talk to you: 1-866-767-0890. - Mitch, ADMI
Do not use Aspen Dental. They are either over staffed or overbooked, or both!! I spent 2 hours in a CONSULTATION, which I was under the impression was a scheduled cleaning... 15 minutes of that was actually speaking to a professional. I finally got up and left!! Then I had to go back for the cleaning (another 45 minutes) I needed a filling replaced and spent another visit there.... TWO HOURS in the office. Appt at 5... left at 7... I spent a total of 45-50 minutes WAITING in the room alone. I was given so much novocaine that... read more
Business response:
I’m really sorry to hear that, Layci. The Patient Satisfaction Team would appreciate the opportunity to speak with you in order to learn more about your experience and address this concern directly: 1-866-767-0890. – Mitch, ADMI
This was my first visit to Aspen Dental, as I had new dental insurance. went in for a routine cleaning in DEC 2020. I'm 60 yrs old and get this done twice a year regularly. I ALWAYS hear rave reviews about the condition of my teeth. But somehow, at this place, after 30+ minutes of X-rays taken and retaken, they diagnosed gum disease. Said couldn't clean my teeth without doing a "deep clean" to the tune of about $1200. Told them my history of rave reviews, and that I strongly disagree with this option. They ignored me and i... read more
Business response:
I'm sorry that you didn’t have a positive experience, Alice. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. - Cindy, ADMI
Frequently asked questions about Aspen Dental - Charlotte, NC (Northlake)
How is Aspen Dental - Charlotte, NC (Northlake) rated?
Aspen Dental - Charlotte, NC (Northlake) has a 4.2 star rating with 693 reviews.
When is Aspen Dental - Charlotte, NC (Northlake) open?
Aspen Dental - Charlotte, NC (Northlake) is open now. It will close at 5:30 p.m.