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Aspen Dental - Columbia, MO
- Columbia, MO
About this business
Location details
2910 Trimble Rd STE 109, Columbia, MO, 65201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 4:00 p.m. | |
| Tue | 07:00 a.m. to 4:00 p.m. | |
| Wed | 07:00 a.m. to 4:00 p.m. | |
| Thu | 07:00 a.m. to 4:00 p.m. | |
| Fri | 07:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very friendly staff. Thanks for helping me get rid of the pain.
Aspen Dental is a scam but I now have enough people to join the law suit.
Okonoboh Sydney is a DMD At Aspen in canton Georgia he supposed to take 4 my teeth but this men take 15 my teeths I don’t know why I went home with pain the. Ext day I comeback to ask what medicine I have to take they send me to the target behind the office I went there get the medicine and I drink the medicine I comeback to the office Mande Harbin and Landon Kanion make sign a paper and I was under duress They offer me $ 25000 and will be fixed my teeth but never happens I have problems to ride et writing English can... read more
This place has gone downhill. When we first moved to Columbia a few years ago, we had good experience with Aspen Dental, though I thought their fees were a bit high. They make you pay before ever giving any service or treatment. Last year, they sent an extra bill after I left for a service that was not provided. After two phone calls that fee was removed. I’ve always had to wait a bit long but this week was the worst. When I called to confirm my appointment, the staff member told me the computer had lost that appointment in... read more
Business response:
I'm sorry that your experience didn't live up to expectations, Cheryl. We value your feedback, and I will pass your message along to the team, so they can address concerns. - Heather, ADMI
They overcharge and create more problems. i was told I needed a crown. They had more than two people doing the procedure because they were so overbooked and understaffed that two Dr's came in to start and then finsh the process and place the temporary. In doing the prep they damaged the tooth in front and behind tooth 19 and improperly prepped the crown so that it did not properly seal and caused it to come off 3 times in less than a year. i would not have known any of this but recently my shotty dentistry was an issue again... read more
Business response:
I'm really sorry to hear this, Rachel. If you haven't called the Customer Service team yet, they would appreciate the opportunity to talk to you about your experience: 1-866-767-0890. - Krista, ADMI
They cancelled my appt after I had already paid because supposedly I didn’t confirm. But there was no mention of this when I made the appt. I also requested a refund and still have not received it. I notice my first review is missing. Very bad customer service to cancel the appt without telling me. I do not drive and had to get a ride.
Business response:
I'm sorry for the trouble, Debi. I encourage you to connect with the Customer Service Team, so they can address your concerns directly with the office: 1-866-767-0890. - Mitch, ADMI
What are some ways Aspen dental can improve? I literally laughed at that one, but since you ask here goes. Around March I went to Aspen dental for some long overdue dental work. Now I admit that I was less than enthusiastic about caring for my dental health earlier in life. I had a lot of chipped, and broken teeth that would either need to be crowned, or removed. I am not a wealthy man so due to finances I really had no choice but to go with dentures. I was relatively comfortable with the idea, and looked forward to ha... read more
Business response:
I’m really sorry to hear this, Travis. The Patient Satisfaction Team would appreciate the opportunity to speak with you in order to learn more about your experience and address this concern directly: 1-866-767-0890. – Mitch, ADMI
My experience was fairly decent until my last filling appointment. When I went in for my last 3 fillings, it was a different dentist. Had I know. This ahead of time, I would have rescheduled. The dentist had a very aggressive personality and cursed several times about things during my fillings. He was very aggressive and rough while working, being rough with my teeth and jerking things around. His attitude made it seem like he wanted to be anywhere but where he was. After he was finished and asked me if I my bite was normal,... read more
Business response:
I'm really sorry to hear that, Amanda. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Cindy, ADMI
Aspen Dental made an appointment with a 91 year old patient to check on dentures Aspen made that fit so poorly they were cutting into her gums. After the patient showed up on time, Aspen kept her waiting for an hour and then sent her away saying they could not see her for another 6 days. All the travel and time and energy wasted not to mention continued suffering by the patient! I am appalled. Yet I was reminded, over and over as I was on hold with their office, that this is the place that wants to say yes and ease pain?? D... read more
Business response:
I'm really sorry to hear that, Melissa. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Dawn, ADMI
Frequently asked questions about Aspen Dental - Columbia, MO
How is Aspen Dental - Columbia, MO rated?
Aspen Dental - Columbia, MO has a 3.8 star rating with 1,385 reviews.
When is Aspen Dental - Columbia, MO open?
Aspen Dental - Columbia, MO is closed now. It will open tomorrow at 7:00 a.m.