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Aspen Dental - Columbus, MS
- Columbus, MS
About this business
Location details
1616 N US Hwy 45, Columbus, MS, 39705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 5:00 p.m. | |
| Tue | 07:00 a.m. to 5:00 p.m. | |
| Wed | 07:00 a.m. to 5:00 p.m. | |
| Thu | 07:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They are a complete joke friendly but after every penny was seen at the office in Columbus Ms, I have dental insurance but they made me apply for a credit card saying my insurance wouldn't cover everything so now I'm left with a credit card bill but went to another dentist in that same week and got my entire mouth done on my insurance. Wouldn't take a dog for doggy dentures
Business response:
I am very sorry to hear this. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team. If you would like to speak with them in the future, please let us know. Thank you. – Garlen
PLEASE PLEASE PLEASE DO NOT GO HERE!!! Both of my parents were here as patients and were treated horribly! Anytime my mother tried to go to appointments they would reschedule or cancel. But yet they ran insurance as if she went to the appointments they rescheduled/cancelled. The amount of money they have cost and time they have wasted of my parents is ridiculous. My mother was going to get dentures, but after the trouble which over to another location. Her impressions that she paid for were at Columbus. One person in the off... read more
Business response:
I'm sorry that the experience didn't live up to expectations, Madelyn. We value your feedback, and I will pass your message along to the team, so they can address concerns. - Heather
I had the rest of my root canal finished there. I had pain after permanent crown was put on. Went back 2 days later because my bite wasn’t right & told him I had pain. He numbed me up so I wouldn’t hurt while he filed tooth down. He said since you are numb I will go & fix the other tooth that was giving you problems( the one in front of it). I said ok. He got that all done & I left. Hoping I would be pain free. Well when the numbness wore off I was in excruciating pain. It was throbbing. I tried to call them to go back beca... read more
Wouldn’t recommend this place to anyone , not with Nicole Elliott slutting out all of her customers . Thought we had something real but to find out you’re married and I’m not the only one you have been fucking around with us so fucked up so fuck you and Aspen dental . Maybe they’ll fire you and find someone better to replace you
i paid over 400.00 for dentures i cant even wear! Their to big teeth are falling out! i have made appointments and 85% of the time they get changed! THIS PLACE IS HORRIBLE!!!
Business response:
I'm really sorry for any trouble you're having, Tammy. I'd be happy to make sure that the team in Columbus, is aware of your feedback. If you would also like to call Customer Service, you can reach us directly at 1-866-767-0890. – Heather, ADMI
Made an appointment for a cleaning. They never told me the cleaning wasn’t going to happen the day I scheduled it! The first appointment is really just X-rays and a consultation to come up with a treatment plan. You’ll have to reschedule everything else from there! They also took my money for a service that I thought was going to happen the same day and scheduled me to come back in two weeks, so basically I had to pre-pay for my service!! Bad communication!! The staff was friendly but the work up to have things done sucks!!
Business response:
I’m sorry your first visit didn’t live up to expectations, Taqualla. New patient appointments include x-rays and full comprehensive exam with the doctor and hygienist. From there, the team is able to make recommendations and discuss options that meet one’s individual needs. When schedules allow, offices do make the effort to offer treatment same-day, but it is not always possible. If you have any questions about the care plan you received, don’t hesitate to reach out to the Customer Service team: 1-866-767-0890. - Krista, AD... read more
horrible customer service. 11 month process four dentist at same location and I'm no better off. once paid they could care less about how you are with the work done. I would not recommend aspen to anyone
Business response:
I'm sorry it wasn't the experience you anticipated, Mark. The Customer Service Team would appreciate the opportunity to learn more and address your concerns directly with the office: 1-866-767-0890. – Mitch, ADMI
I went to my first visit to the Columbus, MS Aspen Dental Clinic on June 4 , 2019 because I thought a filling had come out . I could feel the hole in my tooth. Although I needed only ONE tooth fixed, the x-ray technician took many x-rays of my entire mouth!! And she had great difficulty doing it. She kept saying "You sure have a little mouth". I told her I did not like having all those x-rays and I had never been to a dental clinic where my entire mouth was x-rayed; I made it clear that I was not comfortable with that be... read more
Went there as a walk-in emergency to have a tooth pulled. Had to prepay $72 to even be seen. Had xrays done. Had the hygienist look and the dr only to be told a treatment plan I needed for my teeth. The doctor referred me to the oral surgeon since I still have my wisdom teeth. This treatment is set to cost $4500. Left with the painful tooth still in. Nothing done but xrays taken. A total waste of time. Going to another dentist today for a tooth extraction. Stay away from Aspen! They just steal your money without wo... read more
Business response:
I'm so sorry that your experience didn't live up to expectations, Sarah. I will pass along your feedback to the Patient Satisfaction team, so they can address your concerns directly with the office. — Tammy, ADMI
Frequently asked questions about Aspen Dental - Columbus, MS
How is Aspen Dental - Columbus, MS rated?
Aspen Dental - Columbus, MS has a 4.3 star rating with 643 reviews.
When is Aspen Dental - Columbus, MS open?
Aspen Dental - Columbus, MS is open now. It will close at 5:00 p.m.