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Aspen Dental - Dalton, GA
- Dalton, GA
About this business
Location details
849 Shugart Rd, Dalton, GA, 30720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | 08:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
After a consultation with my son who woke up with a severe toothache, they told him to come back at 3 pm so they could pull the tooth that was causing him pain. He has insurance thru work and had a $50 deductible but the lady at the desk told him he could pay it his next visit since he doesn’t get paid until Friday. He goes back at 3 and a different lady at the window refuses him by telling him that unless he has the money for the deductible they weren’t going to see him after telling him the tooth needed to come out and kne... read more
Business response:
I'm sorry to hear it wasn't a pleasant visit, Jessica. If you would like to discuss this in further detail, please reach out to the Customer Service Team: 1-866-767-0890. - Mitch, ADMI
This place is horrible. They placed cement all over my gums. I was in such pain. I was then told only emergency appointments for new patients. They pulled my tooth and then begin the bridge work on the same day. I didn’t realize that this is NOT good practice until I went somewhere else. They began the bridge work on the same day so they could bill for the expensive bridge work. I would never ever let these hacks touch my teeth ever again. I also have xrays to show their bad work.
Business response:
I'm sorry to hear this, Liz. If you haven't called the Customer Service team yet, they would appreciate the opportunity to talk to you: 1-866-767-0890. - Mitch, ADMI
A joke. Plain and simple. 7,557.25 dollars and 8 months later, husband is still with temporary dentures and has lost 30 lbs because he can not eat due to the temps not fitting properly. No consistency. The only consistent thing is "you need to 'retrain' your mouth how to bite" and errors by their "techs". Reached out to patient satisfaction team and told "6 months to heal" and "no idea why it has taken 2 months". Next stop, BBB and an attorney. Do not go to Aspen regardless of the positive reviews. They are predatory to the ... read more
Business response:
I'm really sorry to hear that, Becky. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Cindy, ADMI
This chain shouldn’t be allowed to practice anywhere. They are not cheaper or qualified to be doing dental work. First, it is a gimmick from the start. They took my insurance that I had $2000. They told me it would cost more to fix my teeth then to pull them and get dentures. So, I used my ins. And had to take out credit with them for the rest. To do my top teeth it would be over $7000 and over $3000 for my bottoms. I had to choose and did my bottom teeth that I was told I would get a temporary partial and then my permanent... read more
Business response:
I'm really sorry to hear that, Kim. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Cindy, ADMI
I’ve never heard of being charged what they want. With insurance. $2400 for a cleaning. Really??
Business response:
Hi Russell, I'm so you shared your experience with the team. We appreciate your feedback about pricing. I will pass this along to the team, but please don't hesitate to reach out to them to discuss any questions or concerns you have about your treatment plan. - Cindy, ADMI
the doctors was beyond great and their asst's were also great but the office manager was rude and made me feel unwelcome and acted like i was a bother and just treated me with a no care treatment i will not come back just because of this girl treatment also she treated me like pay or get out there was no middle with this girl she needs to be replace with some one that cares about life and her job
Business response:
I'm so sorry to hear that, Erick. I encourage you to let me and the Patient Satisfaction team know about the experience you had with the staff so we can help address concerns. You can reach us directly at 1-866-767-0890. - Dawn, ADMI
I was told I needed a lot of work last year and was quoted almost $2000 for a treatment plan, but I found out today it was not true! Deceiving and corrupt!! I DO NOT RECOMMEND!!!
Business response:
We appreciate your feedback. Thank you for taking a moment to let us know about the experience you had during your visit. - Michelle, ADMI
Over all this has been a most unsatisfying experience. I cannot bite without back teeth coming up also very painful to bite anything even a sandwich. Also I know when I eat the first couple of bites are going under my teeth. I now have a-speech impediment due to the gum under my tongue is so thick. I get no relief from complaining
Business response:
I'm sorry that your experience didn't live up to expectations, Jewell. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. - Michelle, ADMI
They are unorganized and deceptive.
Business response:
We appreciate your feedback. Thank you for sharing with us so that we can continue to improve patient experiences. - Michelle, ADMI
Frequently asked questions about Aspen Dental - Dalton, GA
How is Aspen Dental - Dalton, GA rated?
Aspen Dental - Dalton, GA has a 4.2 star rating with 1,038 reviews.
When is Aspen Dental - Dalton, GA open?
Aspen Dental - Dalton, GA is closed now. It will open at 8:00 a.m.