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Aspen Dental - Defiance, OH
- Defiance, OH
About this business
Location details
1601 N.Clinton St, Unit A, Defiance, OH, 43512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 2:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst experience ever. I even gave them a second chance. And they again let me down. Fool me once …. Do not go here. I repeat. Do not go here. Find a more experienced place!!!
Business response:
I'm sorry to hear this, Isaac. The Customer Service Team would appreciate the opportunity to learn more about your experience, so they can address your concerns directly: 1-866-767-0890. - Mitch, ADMI
Paid $3,600 for a bridge that came off two days later. They would only temporarily cement it in place because the doctor who installed it wasn’t there. When for the I went back for the RESCHEDULED appointment the doctor wasn’t there and they “didn’t have the materials” to do the work. Go somewhere else!
Business response:
I am so sorry Dennis, this was not the experience we want for our patients. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Cindy, ADMI
Recommendedthey do a great job, get you right in and explain what there going too do
Business response:
I'm happy to hear that, Jonathan. Thanks for sharing! - Dawn, ADMI
“ I do not recommend aspen dental”. Every time I went to aspen I always paid right their and don’t have to worry about it. Well I’ll get letters in the mail saying pass due or I go up their to get something done I always have something I have to pay but I always tell them I pay everything something gets worked on. You get different Dr’s every time it’s not the same one and I didn’t like that because u don’t know who is a good one or not. I have my wisdom teeth and I take care of my teeth always and the la... read more
Business response:
I'm sorry that your experience didn't live up to expectations, Justin. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. - Dawn, ADMI
horrible, I give it a minus 4 out of 5
Business response:
If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Dawn, ADMI
was told the first visit was free, they then billed my ins. co. Do not trust or believe them.
does anyone know how to cancel the finance part. all i have had done was 1st visit and got toothpaste and mputh wash. i no long was the extra money
Business response:
Hi Jamie, you just need to call and talk with the office manager at the location you went to. They will be able to help cancel this for you. -- Kelsey, ADMI
They can’t get their billing situation together. I’ll pay what they ask... get a check from them a few months later for “overpaying” then get a bill a few weeks after that.
Business response:
I am sorry to hear about this, Hannah. I will be sure the management team is aware of this so they can address. Thank you. -- Kelsey, ADMI
I haven't been back for over a year because they still cant figure out how to charge me. They never told me why or how the got rid of some of the Bill's back in February and said I was Scott free. now in November they say I owe more. the won't let you speak with the billing office. the lady at the local office sounds like a parrot just repeating herself. the corporate office say call the local office. the local office cant even tell you when the bill is do. i don't even know what to do I'm afraid if i pay off this bill the w... read more
Business response:
I'm so sorry you didn’t have a positive experience, Richard. Patient satisfaction is very important to Aspen Dental practices. If you would like to discuss further, please call me at 315-454-6000 EXT 201783. I would be happy to speak with you. Courtney, ADMI
Frequently asked questions about Aspen Dental - Defiance, OH
How is Aspen Dental - Defiance, OH rated?
Aspen Dental - Defiance, OH has a 4.1 star rating with 601 reviews.
When is Aspen Dental - Defiance, OH open?
Aspen Dental - Defiance, OH is open now. It will close at 5:00 p.m.