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Aspen Dental - Farmington, MO

4.0
  • Farmington, MO

About this business

Location details

640 W Karsch Blvd, Farmington, MO, 63640, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 6:00 p.m.
Tue08:00 a.m. to 6:00 p.m.
Wed08:00 a.m. to 6:00 p.m.
Thu09:00 a.m. to 7:00 p.m.
Fri08:00 a.m. to 1:00 p.m.
SatClosed
SunClosed
4.0905 reviews
D.j. Reeves's profile image
D.j. Reeves 
3 years ago

they will see you then kick you out. then they will deny ever seeing you. 

Business response:

I’m really sorry to hear that and can understand your frustrations, D.J. My team and I would appreciate the opportunity to speak with you in order to learn more about your experience and see what we can do to assist. Please call us at 1-866-767-0890. We look forward to speaking with you. – Garlen, ADMI 

Kimberlee Market-Burrow's profile image
Kimberlee Market-Burrow 
3 years ago

Went to get a new set of dentures on august 8th and they supposedly had to send my was impression’s to another facility because they are so backed up! They will not return my calls or messages turn phones off even during regular business hours! I finally got a hold of someone in the corporate office and was told a week and a half ago that mine were sent to the state of Louisiana! Now I cannot get a hold of anyone to give me any answers on where they are ? Have already paid half of the over three thousand and some odd dollars... read more

Business response:

I'm really sorry to hear that, Kimberlee. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Michelle, ADMI 

Scarrie Carrie's profile image
Scarrie Carrie 
recommend  Recommended
3 years ago

Worst customer service ! My uncles teeth don't fit ...sores in his mouth and they refuse to see him for 3 weeks ,, the employees were laughing in the background and claim they are short staffed and hung up on him . 

Business response:

Thank you for bringing this to our attention. I encourage your uncle to connect with the Customer Service Team, so they can address these concerns directly with the office: 1-866-767-0890. — Mitch, ADMI 

Hope Cantrell's profile image
Hope Cantrell 
3 years ago

Went for a cleaning and very audibly made it clear that I was in pain during the cleaning when she stabbed my gums. I have a very high pain tolerance and when the cleaner stabbed my gums I cried out. She brushed it off saying my gums were Inflamed. I was very well aware of that, however she brushed me off and kept going when I was in visible pain. Did not offer to give me a break. So I laid in the chair, visibly sobbing, and let her continue. Because the cleaning didn’t hurt. When she stabbed my gums is when it hurt. Then ag... read more

Business response:

Thank you for sharing this feedback, Hope. We’d like to talk with you directly, so we can follow-up with our team and make sure each patient has the best possible experience. Please reach out to our Customer Service team at 1-866-767-0890. - Mitch, ADMI 

Carrie Robertson's profile image
Carrie Robertson 
3 years ago

what a mistake, very rude receptionist and a waste of my time the first to trips. went to have a tooth pulled had to wait till an hr and 45 mins after my app and then they had to reschedule cause the dentist had a weak wrist and couldn't do it. This was after they made me pay upfront before the dentist was seen. by the time it was all said and done with as much as they'd screwed me around they extracted the tooth for free but I will never be going back to any Aspen dentist 

Business response:

I'm sorry you didn't have a pleasant experience, Carrie. The Customer Service Team would appreciate the opportunity to learn more and address your concerns directly with the office: 1-866-767-0890. – Mitch, ADMI 

Don Skiles's profile image
Don Skiles 
3 years ago

My Brother went in for a cleaning and had to pay 280 dollars out of pocket and had dental insurance that pays for two cleanings a year 🤷‍♂️ 

Business response:

I'm sorry to hear this. If your brother hasn't called the Customer Service team yet, they would appreciate the opportunity to talk to him about his experience: 1-866-767-0890. - Krista, ADMI 

Terry Motley's profile image
Terry Motley 
4 years ago

If I could give a Zero or a negative rating I would 

Business response:

I'm sorry you didn't have a positive experience, Terry. If you would like to share more detail about your visit, the Patient Satisfaction team would appreciate the opportunity to talk to you: 1-866-767-0890. - Krista, ADMI  

Tim Holt's profile image
Tim Holt 
4 years ago

Socialist medicine at its best. 

Danielle Wilroy's profile image
Danielle Wilroy 
5 years ago

Place is a joke!! My mom paid 5 grand ahead of time to have her teeth replaced back in July, the first time they got her impressions wrong, then gave her somebody else's set that they had her walk around with for almost two weeks, she went back, eventually she went and got hers went home and realized they were broke went back again the dentist was blaming my mom for the brake then the lady came in and said oh no those were broke by the machine, didn't tell sorry or nothing. So finally got that fixed not even right away. Then... read more

Frequently asked questions about Aspen Dental - Farmington, MO

How is Aspen Dental - Farmington, MO rated?

Aspen Dental - Farmington, MO has a 4 star rating with 905 reviews. 

When is Aspen Dental - Farmington, MO open?

Aspen Dental - Farmington, MO is closed now. It will open on Monday at 8:00 a.m.